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Research Services Regional Leader, APJ

4 months ago

Singapore Qualtrics Full time

At Qualtrics, we develop software that leading brands around the globe use to provide exceptional customer experiences, build strong teams, and create products that resonate with people. However, we are much more than just a technology platform. We are the innovators and caretakers of the Experience Management category, serving a diverse client base of over 18,000 organizations worldwide. Establishing and expanding this category requires determination, resilience, and a passion for unconventional solutions, all anchored on the foundation of cohesive, high-performing teams committed to delivering outstanding service.

When you join any of our teams, you become part of a dynamic and agile group empowered to set ambitious objectives and work swiftly to achieve them. We embrace strategic risks, encourage collaboration to tackle complex challenges, and continuously iterate until the best solutions emerge. Opportunities for professional growth are abundant and organic, spanning various industries from retail to healthcare, reflecting our mission to reintroduce human connection, empathy, and warmth into the business world. Join our global community of over 6,000 professionals who believe in the significance of this mission.



Research Services Regional Leader, APJ - Singapore

Why We Need You in This Role
  • Lead the expansion of our presence in the Asia Pacific and Japan region as a vital member of the Global and regional leadership team
  • Recruit, nurture, and retain a team of experts, fostering professional growth among individual contributors and managers
  • Contribute to global strategic initiatives through regular reviews and insights
  • Maintain a deep understanding of Qualtrics' brand, product offerings, and research services
  • Foster professional relationships across different levels in the organization, locally and at HQ, collaborating effectively with various teams
  • Stay updated on the competitive landscape in the region to inform strategic decisions

How You'll Thrive in This Role
  • Join a team at Qualtrics dedicated to creating innovative experiences that drive positive change
  • Engage in big-picture thinking and contribute to a culture of innovation and creativity
  • Be part of a workplace that values pushing boundaries and embracing new ideas

Responsibilities You'll Take On
  • Oversee and develop a high-performance team of up to 7 enterprise representatives in the Asia Pacific and Japan region
  • Lead quarterly sales forecasting and pipeline reviews for the team
  • Provide coaching to team members on sales strategies, pipeline management, and career development
  • Offer training and guidance on sales processes in collaboration with diverse internal teams
  • Maintain relationships with internal stakeholders to facilitate large enterprise engagements
  • Demonstrate effective contract negotiation skills and conflict resolution

Qualifications We're Looking For
  • A track record of leading successful teams to achieve exceptional results
  • Relevant experience in the Asian and Australian markets
  • Bachelor's degree from an accredited institution
  • Minimum of 5 years of successful sales management experience
  • Experience in B2B sales with complex products and processes
  • Willingness to travel when required
  • Proficiency in system compliance and metrics
  • Proven success in exceeding sales quotas through team management and skill development
  • Experience in complex contract negotiations and using MEDDICCC sales methodologies

About Our Team
  • The Qualtrics global sales team is committed to revolutionizing customer experience management
  • Utilizing Qualtrics reportedly leads to a remarkable 674% return on investment for companies
  • Our team comprises dedicated professionals who excel in Market Research sales
  • We operate as a cohesive unit to surpass quarterly and annual objectives, driven by a shared vision of success
  • Our primary goal is to drive revenue growth through client satisfaction
  • Qualtrics' versatile platform adds value across diverse industries, offering a continuous learning and growth experience
  • We thrive on challenges, viewing them as opportunities for personal and professional development

Perks and Benefits You'll Enjoy
  • A comprehensive rewards package including competitive base pay, sales incentives, and generous benefits
  • Top-tier private health insurance coverage for medical and additional benefits
  • Annual Experience Bonus to create memorable moments
  • Quarterly Wellness Stipend to support your physical and mental well-being
  • Catered lunches and stocked kitchen in our Singapore office for a delightful work environment

The Qualtrics Hybrid Work Model

Our hybrid work model is designed for optimal collaboration and innovation. We gather in the office three days a week - Mondays, Thursdays, and an additional day determined by your team leader. These in-person workdays promote effective teamwork and creativity. The rest of the week offers flexibility to work from your preferred location, balancing work-life integration.


Qualtrics is an equal opportunity employer and promotes diversity in the workplace, ensuring fair treatment for all applicants.
Applicants in the US are protected by Federal Employment Laws, covering aspects such as family leave, equal employment opportunities, and polygraph protection.
Qualtrics is dedicated to accommodating qualified individuals, including those with disabilities. If you require assistance during the application process or in your role, please inform your Qualtrics contact or recruiter.
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