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APJ Central Operations Leader, Global Sales Operations

2 months ago

Singapore Amazon Full time

Description

AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.

We are looking for a senior leader to partner with the AWS APJ AGS (AWS Global Sales) leadership teams to define, land and execute the strategic priorities for the AWS APJ business. This role is responsible for defining market making Strategies, supporting the Operations of the Partner Sales and our Go-to-Market Operations through to the day-to-day execution of the business. This is a senior leadership role leading a diverse team of sales operations professionals reporting to the leader of the APJ Global Sales Operations (GSO) function.

The successful candidate must be able to roll-up their sleeves, and work directly with the models/data.

  • Be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities.

  • Be experienced at working with large data sets and the technical tools needed to work with them.

  • Have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for their customers to other internal stakeholders.

  • Active collaboration with leadership in Sales, Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to the effective execution of the responsibilities.

  • Drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

  • Possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and its comfortable working across internal functions and geographies.

  • Naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.

Key job responsibilities

In this role, you will develop and execute the APJ AGS Strategy, support AWS APJ’s partner first model by leading the Partner Sales Operations function, and support APJ and country Sales Motions leading the Go-to-Market Operations function. We expect the leader to analyze business trends, and make actionable business recommendations to senior management to support driving our aggressive growth plans and managing the complexity in the Field teams. As a member of the senior leadership team, you will be working with APJ Sales and Business leaders to develop, implement and manage the business processes, systems, analytics and strategies to meet organizational goals and initiatives.

Additional responsibilities include:

  • Key partner to the APJ AGS Sales, Partner, GTM and GSO Leadership Teams.

  • Work with senior leadership to define strategy for the business.

  • Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

  • Collaborate on the design, development, maintenance of models, metrics, reports, analyses, and insights to drive key business decisions.

  • Lead initiatives across the worldwide sales operations team

  • Lead the development and provision of analytic insights to senior management regarding Business Development initiatives, customer segment performance, and overall performance against goals

  • Develop relationships and processes with sales, partner, finance, HR, sales operations, and other stakeholders.

About the team

The APJ GSO (Global Sales Operations) team helps our Sales leaders in building the future of cloud sales in the APJ market. We operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. Our team is responsible for supporting the rapidly growing AGS business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for our customers and supporting our field teams to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.

Come join us to work hard, have fun and make history Remember it is always Day1.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field

  • Proven experience with the development and implementation of systems/tool utilized for SFDC, variable compensation, revenue reporting, forecasting etc

  • Expert level in Excel and Data query tools

  • Strong business-process design experience

  • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

Preferred Qualifications

  • Experience working within a high-growth, technology company would be highly beneficial

  • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

  • Strong written and verbal communication skills, with a track record of presenting to senior management