Regional Professional Services Leader

3 days ago

Singapore MyCareersFuture Full time

Roles & Responsibilities

At Splunk, were driving a groundbreaking vision to make machine data accessible, usable, and

valuable for everyone. Our team is built on passion, innovation, and a shared dedication to our

customers and each others success. We flourish by delivering outstanding experiences and

having fun along the way. Discover how you can become part of our exciting journey at Splunk

Careers

Role Overview: Regional Professional Services Leader - Asia

Are you a transformational leader ready to craft the future? As the Professional Services Leader

for Asia, you will orchestrate your Go-to-Market strategy to expand and excel in our Services

business. Your focus will be on driving Professional Services Bookings and Revenues ,

encouraging customer adoption, and delivering innovative solutions. Partnering closely with our

regional sales teams, youll cultivate strategic relationships and lead a dynamic team to ensure

positive customer outcomes and business growth.

Key Responsibilities: Innovator, Strategist, Leader

Drive Success: Meet and exceed professional services quotas, including bookings, revenue, and utilization. Strategic Forecasting: Provide regular mentorship on PS bookings/revenue, identifying challenges and crafting contingency plans. Team Leadership: Lead and develop an impactful regional PS team, including Engagement Managers, Project Managers, Architects, and Consultants.Cross-Functional Collaboration: Cultivate effective interactions at multiple levels across corporate and field functions. Global Practices Adaptation: Align and implement global practices while respecting local business cultures across regions. Growth Development: Coordinate with country managers and consulting management to expand customer solutions. Partner Relationships: Cultivate and maintain relationships with channel partners to support product sales quotas. Operational Excellence: Encourage the detailing of methodologies and best practices for deploying Splunk, improving the value of our solutions for customers and partners.

Requirements: Shown Expertise and Passion

Experience: 12+ years in the IT industry, with a background in customer-facing professional services roles. Leadership: 8+ years leading and inspiring impactful teams. Organizational Skills: Strong financial, organizational, and leadership abilities to lead competing demands. Industry Knowledge: Prior experience in systems integration consulting or serviceswith software/hardware vendors, preferably with a consulting organization or Big 5 firm. Customer Focus: Proven track record to grow and lead technical personnel and processes linked to enterprise software sales. Team Player: Ability to excel in a collaborative team environment. Problem-Solving: Demonstrated creative problem-solving skills and clear, effective communication with partners and team members. Urgency and Initiative: Highly organized with a healthy sense of urgency, capable of meeting SLAs and ambitious deadlines. Self-Motivation: Independent, self-educating, and able to work collaboratively with partners and fellow Splunkers. Process Development: Experienced in analyzing, developing, and deploying internal processes for continuous improvement. Adaptability: Strong growth mindset and change agility to thrive in a dynamic environment.

Join Splunk Where Innovation Meets Passion

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of

belonging isnt just the right thing to do; its also the smart thing. We prioritize diversity,

equity, inclusion, and belonging to ensure our employees are supported to bring their

best, most authentic selves to work where they can thrive. Qualified applicants receive

consideration for employment without regard to race, religion, color, national origin,

ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital

status, age, physical or mental disability or medical condition, genetic information,

veteran status, or any other consideration made unlawful by federal, state, or local

laws. We consider qualified applicants with criminal histories, consistent with legal

requirements.

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