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Service Leader

2 months ago

Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full time
Job Summary

We are seeking a highly skilled and experienced Service Leader to join our team at JEN Singapore Tanglin by Shangri-La. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and staff.

Key Responsibilities
  • Assist the Security Manager in the operations of round-the-clock overall security and fire-safety services, ensuring the hotel and its premises are safeguarded against loss, damage, and other untoward accidents.
  • Conduct regular safety patrols and report any potential hazards to the Security Manager.
  • Assist in ensuring the Safety & Security within the hotel premise, including the coordination of security protocols and procedures.
  • Handle all incidents in a professional and timely manner, maintaining confidentiality and discretion when dealing with sensitive information.
Requirements
  • Relevant experience within the hotel industry, preferably in a security or safety role.
  • Possession of a valid Police Licensing Regulatory Department Security Officer license.
  • Able to perform rotating shifts, including nights, weekends, and holidays.
  • Strong interpersonal and communication skills, with the ability to work effectively with staff at all levels.
  • Detail-orientated and organized, with a strong focus on maintaining high standards of safety and security.
  • Professional, discreet, and able to handle sensitive information with confidentiality.
  • Upholds professional values, ethics, and integrity at all times, demonstrating a strong commitment to customer satisfaction and service excellence.
  • Problem-solving skills with a can-do attitude, able to think critically and make sound decisions in high-pressure situations.
What We Offer

As a Service Leader at JEN Singapore Tanglin by Shangri-La, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering exceptional service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

If you are a motivated and experienced professional who is passionate about safety and security, we encourage you to apply for this exciting opportunity.