Group Operations Manager

2 weeks ago

Singapore THE LOCO GROUP PTE. LTD. Full time

Job Description & Requirements:

The Super Loco Group operates four popular Mexican retaurant and bars.

The Super Loco Group us currently searching for a Group Operations Manager responsible for all business activities including restaurant operations, productivity, quality of goods and high customer service standards.

This position oversees and supports the daily operations of the 4 restaurants within The Super Loco Group (Super Loco, Chico Loco, Lucha Loco).


Roles & Responsibilities:

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
  • Responsible for ensuring all financials and payroll related administrative duties are completed accurately, on time and in accordance with company procedures.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; compliance with operational standards, company policies and regulations.
  • Responsible for ensuring consistent high quality of food preparation and service.
  • Ensure the smooth running of all outlet operations, and seamless execution of business plans.
  • Ensure that the work culture and restaurant environment is fun, profitable, consistent, efficient and on brand.
  • Responsible for the management and maintenance of a highquality guest experience
  • Working with marketing & events department, to undertake revenue enhancing programs and activities.
  • Reviewing financial performance, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Reviewing and adding to outlet and corporate SOP's and ensuring compliance with these SOP's.
  • Overseeing, motivating and managing Restaurant Managers. Setting their KPI's and supporting and guiding them to achieve their targets.
  • Assist as required in expansion plans for Loco Group branded restaurants and opening of new restaurants.
  • Assisting with venue maintenance and equipment acquisition.

Requirements:

  • At least 3 years of F&B managerial experience and experience with running multiple F&B outlets.
  • Excellent communication and hospitality skills.
  • Ability to build morale and group commitment to goals, objectives and support everyone's efforts to succeed.
  • Strong focus on food and beverage quality control and service excellence.
  • Strong leadership skills
  • Ability to work under pressure and with mínimal supervision
  • Familiarity with restaurant technology systems, Revel, Sevenrooms and Xero system knowledge will be a bonus.

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