Group Operations

2 weeks ago


Singapore JTB PTE LTD Full time

Duties & Responsibilities:

  • Liaise with Overseas Land Operators to coordinate on tour & hotel arrangements for Group package tours
  • Liaise with Airlines to request for Air group seats, monitor all group seats deposit and ticket issuance deadlines
  • Issuance of all FIT & Group air tickets and process air ticket refund as and when required
  • Update each Group Tour travellers' details into a name list
  • Submit Group package travellers' requests to Land Operators or Airlines based on the travellers' preference including special meals, room types or any other types of request
  • Arrange Pretour briefing 2 weeks before group tour departure including the preparation of briefing booklet, reconfirm the travellers' particulars prior to the issuance of air tickets
  • Tour guide assignment and prepare EO (ie. Exchange Order) for tour guide's expenses and salary pay out
  • Participation in Travel Fairs as Group package support Any other adhoc tasks that may be assigned by the Company from time to time

Experience & Skill-set required:

  • Minimum 2 years of experience in air ticketing using Sabre or any GDS system Minimum Diploma in Tourism or Hospitality studies or relevant Field

Other Information:

  • Work location: 391 Orchard Rd, Singapore Ngee Ann City)
  • Working hours: 9:00am to 6:00pm, Monday to Friday (Weekend standby once each month with replacement OFF to be granted)


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