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Ipb Customer Acceptance Officer
2 months ago
Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.Responsibilities:
- Contributes to the resolution of crossfunctional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
- Utilizes the Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue.
- May support any area of the business (organizationally, regionally or productwise) from an issue/project perspective.
- Liaises with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
- Conducts targeted, mandatory or ad hoc Control Tests & Reviews for a department or group.
- Resolves problems or transactions where expertise is required to interpret problems/transactions against policies, guidelines or processes.
- Analyzes documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies.
- Contributes to work flow or process change and redesign.
- May be accountable for regular reporting or process administration.
- Forms a strong understanding of specific function or area.
Qualifications:
- 25 years of relevant control and/or project experience
- High attention to detail and quality
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Demonstrated analytical and problemsolving skills.
- Effective planning and organizational skills
- Proven ability to make sound business decisions
- Experience in creating and implementing processes that result in improved business performance
- Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
Education:
- Bachelor's/University degree or equivalent experience
This position reports to the Customer Acceptance Unit (CAU) Head and the Consumer Business Operational Risk and Control (CBORC) director and interfaces with business development managers in the opening of accounts for new to bank customers to ensure that they are in adherence to the company's guidelines and procedures for KYC/AML, OWSP, and Tax.
Responsibilities:
The position will cover the following:
- Review KYC and Source of Wealth information of customers.
- Perform review of disposition on name screening results.
- Ensure prompt turnaround of reviews while upholding quality standards
Job Family Group:
Compliance and Control
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Job Family:
Business Control
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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