customer care officer

3 days ago


Singapore AUDIO HOUSE MARKETING PTE LTD Full time

Job Responsibilities:

  • Provide excellent customer service to customers.
  • Attend to all walk-in enquiries from customers.
  • Handle lost-and-found enquiries.
  • Handle customers phone call enquiries.
  • Ensure customer enquiry are properly addressed and escalate customer complaints to related departments.
  • Other ad-hoc customer service-related duties as assigned.
  • Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirement:

  • Minimum GCE 'O' levels and above. Prior 1 – 2 years of working experience in customer service industry would be advantageous.
  • Good verbal communication, interpersonal and written skills; with pleasant and positive attitude.
  • Computer literacy including Microsoft Office will be an added advantage.
  • Working location: 2 mins walk from UBI MRT.
  • Willing to work on a 6 days work week – Retail hours: 12.30pm – 9pm with off on a fixed weekday.

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