![Logicalis Singapore](https://media.trabajo.org/img/noimg.jpg)
Resident Engineer F5
2 weeks ago
Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.
We are the advocates for our customers for some of the worlds leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.
The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa.
Logicalis - A Great Place to Work
Operations & Maintenance:
- Daily operational health checks on F5 DNS, internet and intranet load balancers.
- Perform level 12 troubleshooting of F5 DNS, internet and intranet load balancers and necessary L3 escalation to appointed partner and principal vendor.
- Firmware update & patch management of F5 DNS, internet and intranet load balancers.
- Execute periodic Service Discovery for F5 DNS, internet and intranet load balancers to ensure all web services are monitored and protected.
- Creation of change request plan (pertaining to F5 DNS, internet and intranet load balancers) and submit to customer senior engineer or supervisor for review and approval.
- Maintain, track and update physical and logical diagram changes to F5 DNS, internet and intranet load balancers.
- Work with appointed vendor and partner for all support and RMA parts replacement of F5 DNS, internet and intranet load balancers.
- Manage & Track all cabling/ patching records pertaining to F5 DNS, internet and intranet load balancers.
- Work and Liaise with appointed partners/vendor for necessary site survey and discussions pertaining to F5 DNS, internet and intranet load balancers.
- Preparing weekly ticket tracking list for outstanding & resolved tickets.
- Prepare and provide monthly equipment status (system events, severity alerts, violations, overall status, etc.) report to customer.
- Work with appointed vendors and internal stakeholders to ensure internal audit compliance.
- Liaise with internal stakeholder and appointed vendors, to ensure all log and alerts are captured.
Administrative:
- Raising Change Request (CH), Service Request (SR).
- Update CH to customer ITSM platform after each change.
- Update master equipment inventory list once new equipment is deployed or RMAed.
We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
Logicalis is committed to protecting your privacy.Click below to view the data protection notice.
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