SOC Manager
2 weeks ago
Role Overview
The F5 Security Operations Center provides DDoS and WAF services to our customers globally. You will have solid fundamental understanding of IT Operations, Network Operations, Sys Admin Operations, and/or IT Security Operations. You will lead a team of SOC Analysts/Engineers providing 24x7 security services. You'll manage the day-to-day duties of the team, maintaining a positive, productive, and professional work environment.
You will work closely with the other SOC team managers, Engineering, Product Development, Sales, and other organizations to ensure all teams are working in alignment towards common objectives.
Sounds interesting? Read onWhat You'll Do
- Recruit and Manage SOC team, perform manager responsibilities like career development and mentoring, performance evaluations etc.
- Assigning and managing tasks, ensuring operational procedures are followed
- Be able to communicate IT, Networking and Security concepts to customers at all levels of experience and responsibility
- Ensure the SOC analyst team is always adhering to F5 Core Values
- Work closely with the Global SOC Management Team to identify and implement operational efficiencies and/or implement service improvements and mitigate operational risks to customers and to F
- Ensure procedures for all SOC teams are detailed and kept up to date
- Develop and implement processes for supervising key operational metrics
- Efficiently communicate/collaborate with SOC & other F5 security teams, conforming to F5 culture/standards/guidelines
- A Bachelor's degree or equivalent experience
- Minimum of 2+ years management experience or 4+ leadership (supervisor, tech lead) experience in an operations environment. Knowledge and experience working in 24x7 network and/or security operations centers.
- Experience in customer service/support and IT, network, or IT security incident management.
- IT Security or IT Operations experience with corporate customers in production environments.
- Understand security concepts, including web security, DDoS, online fraud, and Layer 47 protection/mitigation strategies. And understand networking fundamentals.
- Able to read, write, and speak English fluently, including complex technical concepts. Additional languages a plus.
- Ability to inspire change through effective leadership, communication, planning, and execution.
- Experience driving efficiency, handling growth, and delivering results.
- Passion, technical knowledge, and instincts to effectively lead a security operations team.
- Good understanding of IT, Network, or IT SOC standard methodologies and a real passion for continuous improvement.
- Hybrid working mode
- Career growth and development opportunities
- Recognitions and Rewards
- Employee Assistance Program
- Competitive pay,
, and cool perks- Culture of Giving Back
- Dynamic
- Diversity & Inclusion
LI-SP3
Equal Employment Opportunity
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