Senior Service Improvement Manager

Receive and document user feedback through post service surveys. Investigate feedback thoroughly to understand the root cause and identify areas for improvement. Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable). Document all interactions and resolutions accurately (in customer...

Job Snapshot:Employee Type: Full-TimeLocation:SingaporeJob Type: OtherThe Quality & Productivity Division drives efforts to uplift the quality of care and promote a culture of continuous improvement in the Community Care sector. Within the Quality Improvement unit, the job incumbent will work with a crossfunctional team using lean management and design...

Oversee and drive ntional improvement projects / initiatives aimed at improving care processes/systems, improving health of populations, and reducing costs Establish and maintain effective communications with all stakeholders. Anticipate stakeholder needs and respond promptly with appropriate and helpful solutions Provide coaching to individual project...

What the role is The Leadership Development Cluster oversees the Leadership and Talent Development policies and approaches at the Public Service level, to achieve the following key outcomes:Effective and High-Performing Leaders & Leadership Teams who deliver with excellence today and innovate for tomorrowLeadership Corps with Greater Diversity in...

[What the role is]Service Strategy and Innovation Unit functions within the Service Planning and Funding Group (SPFG). It aims to achieve culture change within the sector, leading to more efficacious ways of working, better service user outcomes and impact by building the business strategy of SPFG, studying and piloting new/enhanced ways of service...

Family Group: AdministrationThe National Improvement Unit (NIU) was established to accelerate quality improvement across the Singapore healthcare ecosystem. NIU will facilitate large scale improvements in 'big dot' national health priorities with the support of the Institute of Healthcare Improvement (IHI) and build local capability to lead, coach and...

Roles & ResponsibilitiesJD - PRIMARY PURPOSEAs a Service Improvement Officer, you will be responsible for handling users' feedback and ensuring user satisfaction is consistently achieved. You will serve as a liaison between the company and its users, aiming to retain loyalty and trust by being an active listener and assuring users of the company's superior...

Roles & ResponsibilitiesCompetitive salary + AWS + generous variable bonus Growing Shipping Industry Based in CBDOur client, a Global MNC, has an opportunity for a Winner to join the Team as a Senior Executive.Key Responsibilities:Provide business support and training to company's application systems Work with business stakeholders and regional counterparts...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily cleaning job reports for...

Company:Sime Darby Services Pte LtdJob Description:General Support Plan, manage and execute the process improvement programs in a digital way. Responsible for the execution of the quality improvement projects, promoting quality improvement and meeting the targets set. Support operations in identifying, verifying, analyzing, and implementing process...

Family Group: AdministrationKaizen Office prepares the hospital for greater demand and complexities in the future via the lean movement by facilitating change and skilling people for improvement and innovation.As a Lean Facilitator, you will:Contextualise, translate and deploy the hospital improvement and innovation blueprint that engages staff in value...

Senior DevOps EngineerSingapore- (Hybrid) Posted on 4 December 2023Senior DevOps EngineerThe DevOps Engineer is an IT generalist who should have a wide-ranging knowledge of both development and operations, including coding, infrastructure management, system administration, and DevOps toolchains. DevOps engineers should also possess interpersonal skills since...

Company:Tractors Singapore LimitedJob: Maintain the integrated Quality, Environment, Health and Safety (QEHS) Management System and its documentation. Perform the document control of the QEHS Management System including processing, coordinating the review and approval, distributing and archiving. Plan and coordinate internal audits, its reporting and related...

Sengkang General Hospital Pte. Ltd.Senior / Manager, Environmental Services: Job Category: AdministrationPosting Date: 14 Jun 2024You will assist in leading the Environmental Services team, driving smooth and efficient operation of all departmental activities, while fostering a culture of excellence, innovation, and continuous improvement. You will manage...

The People & Culture team attracts, develops, engages, and retains human capital so that they can effectively support NCSS's mission and purpose.We are looking for a motivated and result-oriented team player, who has the resilience and patience; to drive developmental projects to their specified outcomes.You will be part of the Culture & People Experience...

Roles & Responsibilities Competitive salary + AWS + generous variable bonus Growing Shipping Industry Based in CBDOur client, a Global MNC, has an opportunity for a Winner to join the Team as a Senior Executive.Key Responsibilities: Provide business support and training to company’s application systems Work with business stakeholders and regional...

Roles & ResponsibilitiesPurpose of the RoleThe main responsibility of this role is to build a thriving community of senior volunteers, encouraging them to actively participate and creating a supportive environment for community engagement. The job entails providing assistance to seniors through various engaging activities, home visits, social interactions,...

What the role is Within PSD, the Chief HR Officer's Office (CHROO) serves to professionalise HR in the Public Service and provide thought leadership to some 3,400 HR leaders and officers across the Public Service. CHROO's vision is to position the Public Service as "The Employer of Choice" to attract, manage and develop our officers to contribute towards...

Operations Manager - Nursing HomeRoles & ResponsibilitiesKey ResponsibilitiesOperations Oversight:- Manage and coordinate all aspects of daily operations within the nursing home, including housekeeping, maintenance, food services, and security.- Develop and implement operational policies, procedures, and protocols to ensure smooth workflows and optimal...

What the role is The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multifaceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile has necessitated a new approach in how the workplace is designed, while the...