IT Admin, Service Improvement
2 weeks ago
- Investigate feedback thoroughly to understand the root cause and identify areas for improvement.
- Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable).
- Document all interactions and resolutions accurately (in customer relationship management, CRM).
- Analyse complaint trends and provide insights to management for continuous improvement of services and processes.
- Stay updated on company policies and services to provide accurate information to users.
Job Types:
Full-time, Permanent, Contract
Benefits:
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
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Admin Assistant for Printing Services
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Admin and Operations
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Admin & Sales Person
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Membership Admin Intern
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Membership Admin Intern
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Project Co-ordinator Admin
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Project Coordinator/project Admin.
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Customer Service Admin Intern
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Customer Service Admin Intern
1 month ago
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Customer Service Admin
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Customer Service Admin【immediate
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Admin - Service & Maintenance
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