![STREETDIRECTORY PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Client Services Manager
2 weeks ago
Your Role is to Recruit, hire, and onboard top sales support talent in Singapore.
Develop and manage a team of sales support representatives focused on contacting restaurant merchants; specializing in phone outreach and face-to-face meetings.
Conduct regular coaching and performance reviews to ensure continuous development and success.
Oversee daily operations, performance metrics, development plans, and ensure adherence to company policies, creating a positive experience for callers.
Lead continuous improvement initiatives to optimize call center operations and deliver exceptional customer service.
Requirements;
- Bachelor degree
- Experience in Contact Center set up
- Good Communication skills and teamwork
- Able to work in fastpaced environment.
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