Client Services Manager

4 weeks ago

Singapore Digital Turbine Full time


At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create better paths of discovery to connect consumers, publishers, and advertisers in the mobile ecosystem.

Your Future Playground

“We earn consumer screen time, away from a very broad set of competitors.” Netflix said at its fourth
quarter-earning report in 2018. “We compete with (and lose to) ‘Fortnite’ more than HBO.”
Gaming is blowing up and it’s no longer a subculture for teenage boys, but one engaged by all demographics.
The global gaming industry is already a $207B industry and the fastest-growing consumer entertainment
activity. It’s commanding more and more consumer attention and is now the most popular entertainment
activity for all Australians +18.

The largest sector of this industry is mobile gaming accounting for 51% of the overall gaming revenue.
Mobile gaming is now a $120B industry and twice as big as the global box office. Mobile gaming is overtaking
social media in popularity and is predicted to be a $2-400B industry by 2025. All Brands need a mobile
gaming strategy, otherwise they will lose eyeballs on the millions

Your Job Purpose

The Client Services Manager is responsible for the successful on boarding of new advertiser partners and
management of key accounts, collaborating on proposals to brand marketers, troubleshooting technical
issues, assisting in proposal development. The individual will work cross functionally with other
departments internally to provide high service level to our clients.
Your superpowersAn insatiable drive to always DELIVER WOW for our clientsThe Ability to DREAM CRAZY, be at the forefront and go beyond what's currently possibleA ONE TEAM attitude, knowing that working as a team is the fastest way to success
Your roleManaging and developing new client relationships within the full lifecycle of the account — on boarding, ongoing account management, technical troubleshooting, reporting etc.Work closely with the Strategy, Client Services, and Tech teams to help drive the overall goalsof the clients’ campaigns.Manage day-to-day contact with top-tier clients to deliver value to the accounts through revenue lift, brand control and escalation management.Optimize, track and analyze the daily performance of campaigns.Demonstrate your knowledge for the mobile industry and apply that expertise to building deeper client relationships.
Your Experience and CompetenciesThree to five years of digital account management experience within mobile industryStrong analytic and mathematic skillsExcellent communicator (written and spoken)Team player, high-energy, driven, revenue-focused work styleComfortable working in a fast-paced, product launch environmentGood ability to manage multiple tasks with competing prioritiesSavvy in handling multiple stakeholders and clients
About Digital Turbine
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Its end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting Digital Turbine’s partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.

Digital Turbine is an equal opportunity employer and committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives

  • Director - Client Service Management

    1 week ago

    Singapore MUFG Investor Services Full time

    Company DescriptionExperience something Brilliantly Different with a career at MUFG Investor Services.Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.We're in 14 global...

  • Client Service Manager

    1 month ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...

  • Client Service Manager

    1 week ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesAs the key player in managing client relationships, you will ensure that all operational targets are met. Your role involves driving sales initiatives, including upselling and cross-selling, while nurturing long-term client connections.Job Description:Take ownership of assigned projects and collaborate closely with business...

  • Client Service

    1 month ago

    Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesClient Relationship· Takes ownership of a number of pre-defined clients· Liaises with internal departments to ensure the requests are carried through respecting deadlines· Follows up on incidents & tickets· Escalate issues to Manager when appropriateQuality Assurance· Ensures quality of the execution of client orders· Applies...

  • Client Service Manager

    1 week ago

    Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time

    **KEY ACCOUNTABILITIESThe role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:Client Take on, transition & terminationDelivery of Investment Solutions & clients' prioritiesClient Reporting Governance and QueriesMaintenance and...

  • Client Service Manager

    2 weeks ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Key Responsibilities Primary point of contact for Portfolio of Premier Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients Responsible for client...

  • Client Service Manager

    4 weeks ago

    Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesKEY ACCOUNTABILITIESThe role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:1. Client Take on, transition & termination2. Delivery of Investment Solutions & clients’ priorities3. Client Reporting...

  • Client Service Manager

    4 weeks ago

    Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesKEY ACCOUNTABILITIESThe role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:1. Client Take on, transition & termination2. Delivery of Investment Solutions & clients’ priorities3. Client Reporting...

  • Client Services Manager

    1 month ago

    Singapore GLOBAL FINANCIAL CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesGlobal Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst...

  • Client Services Manager

    4 weeks ago

    Singapore GLOBAL FINANCIAL CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesGlobal Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst...

  • Financing and Client Services Analyst

    1 week ago

    Singapore HR-PRO RECRUITMENT SERVICES PTE. LTD. Full time

    Position: Client Services Specialist at a Financial InstitutionRoles & Responsibilities:Support various aspects related to Department developments, deals, documentation, client services, KYC, etc.Provide client services for cash management and financing activities, including training on financing platforms, managing client requests, and troubleshooting...

  • Client Services Manager

    2 months ago

    Singapore SILICONPLUS COMMUNICATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a talented individual who is highly motivated and loves nurturing client relationships to join us as a Client Services Manager and grow with the Client Service team. You will be responsible for the management of key client accounts, growing the accounts and ensuring success for both clients and the agency. You will...

  • Client Service Manager

    1 month ago

    Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    Roles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...

  • Financing and Client Services Analyst

    4 weeks ago

    Singapore HR-PRO RECRUITMENT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Duties Support all different aspects linked to Dept developments including but not limited to deals, documentation and reporting, client services, KYC, etc Provide client services and support for cash management and Financing activities including Financing platforms training to the clients, management of client requests,...

  • Client Service Manager

    1 week ago

    Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full time

    Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is...

  • Client Services Manager

    1 month ago

    Singapore Digital Turbine Full time

    At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create...

  • Client Services Manager

    1 month ago

    Singapore Digital Turbine Full time

    At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create...

  • Client Services Manager

    1 week ago

    Singapore Digital Turbine Full time

    At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create...

  • Client Services Manager

    4 weeks ago

    Singapore Digital Turbine Full time

    At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create...

  • Manager, Client Service

    1 week ago

    Singapore MALAYAN BANKING BERHAD Full time

    You shall be responsible for the implementation of Regional Cash Management System and TradeConnex System solutions.Responsibilities: Preimplementation Validate onboarding documents received from Sales / Clients. Prepare implementation documents, monitor and track the duration of each deal; Client Implementation Study and syndicate with Sales on the business...