![PEOPLE PROFILERS PTE. LTD.](https://contents.bebee.com/companies/sg/people-profilers-pte-ltd/avatar-rFK7o.png)
Manager, Aftersales
2 weeks ago
- Industry : Automotive
- Location : West
- Salary Range : Up to S$8,500 Per month
Responsibilities:
- Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
- Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
- Manage and control all Aftersales standards processes and audits as per manufacturer's requirements
- Ensure the workshop complies with legal requirements and safety standards
- Maintain strong collaborative relationship with manufacturer
- Maintain strong rapport with customers
Requirements:
- Minimum 5 years of managerial experience within the motorcycle industry
- Passion for customer service and experience in a service-oriented environment
- Strong communicator with a customer-centric personality
- Excellent people management and interpersonal skills
- Process-driven, highly motivated and results-oriented
Job ID: L6XRY7VW
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore
Tel: /
EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong
Cecil
Microsoft Office
Aftersales
Customer Service Management
Interpersonal Skills
Audits
Customer Satisfaction
Customer Service
People Management
Customer Service Experience
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