Manager, Aftersales

2 weeks ago


Singapore PEOPLE PROFILERS PTE. LTD. Full time
Roles & Responsibilities
  • Industry : Automotive
  • Location : West
  • Salary Range : Up to S$8,500 Per month

Responsibilities:

  • Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
  • Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
  • Manage and control all Aftersales standards processes and audits as per manufacturer's requirements
  • Ensure the workshop complies with legal requirements and safety standards
  • Maintain strong collaborative relationship with manufacturer
  • Maintain strong rapport with customers

Requirements:

  • Minimum 5 years of managerial experience within the motorcycle industry
  • Passion for customer service and experience in a service-oriented environment
  • Strong communicator with a customer-centric personality
  • Excellent people management and interpersonal skills
  • Process-driven, highly motivated and results-oriented

Job ID: L6XRY7VW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore
Tel: /

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Tell employers what skills you have

Cecil
Microsoft Office
Aftersales
Customer Service Management
Interpersonal Skills
Audits
Customer Satisfaction
Customer Service
People Management
Customer Service Experience

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