Pdc Training Consultant

2 weeks ago

Singapore British Council Full time
PDC Training Consultant (Hourly-paid)

Date:30 Jun 2023

Location:
Singapore, East Asia, SG

Company:
British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK.

We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In we reached 650 million people.

Role Purpose:


To plan, develop, deliver and review high-quality skills workshops (face-to-face and online) that ensure client satisfaction and support the business and wider aims of Professional Skills in Singapore.


Main accountabilities but not limited to the following:

Programme delivery

  • Plan, prepare and deliver high quality professional training that meets the needs of different customer groups taking into account individual learning styles
  • Develop and/or use appropriate assessment methods to gather information on participants' competency levels, before, during and after training and coaching sessions. Monitor progress and produce accurate and useful reports on competency improvement, both for organisations and individuals
  • Build excellent relationships with clients and programme participants to engage them in the learning experience and encourage them to choose British Council as a partner for their longterm skills development needs
  • Use British Council's Professional Skills methodology to create a learnercentred, interactive experience for programme participants
  • Give useful constructive feedback on participants' performance based on the competency areas of the progamme. Encourage participant reflection on own and others' performance. Provide detailed and useful feedback reports on individuals and organisations

Programme planning and customisation

  • Contribute to the development of Professional Skills product strategies in Singapore to ensure that the offer meets the needs of the market and the business can grow
  • Carry out needs analysis with customers and potential customers to recommend programme content that best meets the needs of the target audience
  • Develop programmes, sessions and activities which have clear and targeted aims and objectives to closely match the needs of organisations and participants.
  • Customise existing programme materials, including developing new content, methodology or case studies, to ensure they meet the needs of the target audience
  • Prepare effectively for programme delivery, including administrative tasks, to ensure participants experience a highquality learning and development event

Programme review and evaluation

  • Produce internal course reports following the Professional Skills monitoring and evaluation processes to identify strengths and areas for improvement
  • Produce external course reports following the Professional Skills monitoring and evaluation processes to provide feedback to clients and to promote ongoing relationships with British Council

Other

  • Carry out specific assignments where needed (such as consultancy or project work) to augment the Professional Skills offer in Singapore
  • Maintain course materials to ensure Professional Skills quality standards are met
  • Actively engage in professional development and performance management to ensure quality standards are being achieved and maintain British Council's position at the forefront of best Professional Skills practices
  • Provide input into local marketing and promotional strategy to raise awareness of the Professional Skills offer in Singapore
  • Attend client meetings, recommend course content and produce course outlines to support business development teams to convince clients to use Professional Skills services
  • Ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas:
  • Child protection
  • Equal Opportunity and Diversity
  • Health and safety
  • Any other duties necessary to support the business and wider aims of Professional Skills in Singapore.

Role specific knowledge and experience:

Essential

  • Relevant work experience, with a proven track record of delivering soft skills and business communication courses to clients from public and/or private sectors
Desirable

  • Prior experience of working in a business function, especially in a leadership position (e.g. finance, sales and marketing, operations)
  • Developing and/or delivering online and blended training programmes

Qualification
Essential

  • Undergraduate/university degree
  • Certificatelevel teaching qualification (e.g. CELTA) or other recognised training qualification (e.g. ACTA/ACLP)
Desirab

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