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Customer Service Officer/Executive
4 months ago
Responsibilities:
- Assist in handling of general customers' enquiries and feedback as well as to support Facebook enquiries.
- Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
- Assist in running of Customer Service Committee.
- Support company events or Warehouse Sales.
Requirements
- Minimum GCE 'O' Levels or ITE
- Preferably with 2 to 3 years of customer service experience
- Possess strong customer service mindset and communications skills
- Good in written communications.
- Proficient in all Microsoft Office applications.
- Knowledge of SAP and Case Trust is an advantage.
EA Personnel Name: Jacqueline NeoEA Personnel No: R1104548EA Licence No: 13C6391