Customer Service Officer
2 months ago
Reporting to the Customer Service Executive, the Customer Service Officer’s main responsibility is to handle the billing processes.
Responsibilities:
- Perform billing administration and customer service function
- Ensure invoices are in order and billed correctly
- Verification of proof of delivery documents
- Basic administrative duties include filing, scanning, or copying
- Attend to inquiries from customers
Competencies
- Self-starter, positive working attitude, and good team player
- Able to work independently and handle high volume work under a tight deadline
- Meticulous with an eye for detail
- Bilingual in English and Chinese for effective communication with our Mandarin-speaking associates
Requirements:
- Minimum GCE "O" Level
- At least 1 year of related working experience in billing-related functions.
- Proficiency in MS Office with expertise in Microsoft Excel & Words
- Availability on short notice preferred
The position will be based at Lim Chu Kang.
Company transport is provided at Kranji MRT Station.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Administration
Data Entry
MS Office
Cashiering
Communication Skills
Customer Oriented
Team Player
Microsoft Word
Customer Service
Able To Work Independently
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