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Claims Solutions Marine Advocate
3 months ago
Claims Solutions Marine Advocate
What can you expect?
- Embark on a journey of career growth and acceleration with an awardwinning Fortune 500 company that provides you with a collaborative, strong support network
- This role is a leadership position responsible for the proactive management within Asia's marine claims practice that includes providing claims advocacy, advisory and handling services.
- Get access to colleague resource groups across the globe that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.
We will count on you to:
- Manage or supervise complex negotiations with insurers to ensure best possible claim outcomes for our clients in an efficient manner.
- To handle marine claims daily operations, and assist colleagues with training.
- Participate in the marine claims element of tender and RFP responses for major clients and prospects.
- Promote Marine Advocacy Revenue and work towards revenue targets.
- Maintain and develop strong relationships with regional and country advocacy teams to drive claims operations changes within Marsh.
- Contribute to improve claims processing efficiency across the region, by synthesizing best practices and identifying opportunities for improved efficiencies, including facilitating claims fasttracking opportunities between clients, insurers and adjustors to improve the efficiency of the department.
- Contribute to business development and growth of the Claims Solutions practice across Asia.
- Manage escalated claims process issues of high complexity affecting direct reports (when applicable) and provide resolution or escalate further to ensure effective outcomes.
What you need to have:
- Bachelor degree or equivalent in any discipline.
- Minimum 710 years of experience in marine insurance across Marine, P&I and / or Cargo.
- Possess solid insurance brokerage (or related insurance claims/legal), account management, servicing and sales skills.
- Experience of working with large corporate accounts is beneficial.
- Drive a culture that promotes excellence, collaboration, diversity and inclusion.
- Proven ability to manage a broad range of stakeholders.
- Ability to advocate on behalf of clients.
- Highly effective communicator (written, verbal, presentation, training)
- Established strong relationships with customers, insurers and intermediaries.
- Demonstrates an excellent grasp of trends and developments of claims, ability to identify trends and loss causes Ability to work with brokers and clients executives on trends and loss identification.
- Identifies opportunities to improve process and efficiency and ability to execute.
What makes you stand out:
- Building high performing teams.
- Strong proven leadership skills.
- Strong stakeholder management.
- Strong service focused culture.
- Ability to identify and develop talent.
- Strong presentation skills.
- Problem solving abilities.
We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
