Assistant Executive

2 weeks ago


Singapore TOKIO MARINE INSURANCE SINGAPORE LTD. Full time
Roles & Responsibilities

Job Description:

  • Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, group companies etc;
  • Train and guide assistants in their support role;
  • Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
  • Ensure reserves are provided or updated in a timely and realistic manner;
  • Add value to underwriters by advising underwriters on issues discovered during claims handling such as gap in policy wording and risk improvement;
  • Periodic review of files, as and when required;
  • Ensure recovery claims are pursued and followed up periodically;
  • Compile monthly/quarterly statistics and any other statistical data when required;
  • Any other duties as may be assigned by the superior.

Requirements:

  • Minimum qualification of Diploma and Certificate in General Insurance (CGI) or related discipline eg. Degree in Maritime Studies;
  • ACII/AAII qualifications or relevant insurance equivalent will be an added advantage;
  • Relevant experience will be an added advantage;
  • Possess good interpersonal and communications skills;
  • Able to multi-task, is a team player, conscientious, tactful, customer-focused and willingness to learn new skills;
  • Good working knowledge of Microsoft Office application.

Tell employers what skills you have

Outlook
Casualty
Able To Multitask
Microsoft Office
Microsoft Excel
Reserves
Claims Handling
Ability To Work Independently
Investigation
Customerfocused
Written Communications
General Insurance
Subrogation
Statistics
Team Player

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