F&b Director

1 week ago


Singapore DELITURK PTE. LTD. Full time

Summary of Responsibilities:

  • Provides direction, leads and drive strategic plan initiatives in support of company purpose, mission and values
  • Directs efficient and effective F&B operation activities of the outlets
  • Monitor of F&B Sales and ensure they are maximizing the use of resources to penetrate new accounts and promote outlets for private events
  • Ensures that quality standards are met and service distinctiveness is practiced
  • Promote work environment where employees feel valued, involved and appreciated
  • Ensures revenue is maximized and labour expenses are in control
  • Plans and conducts tests to identify and improve weakness in service activities
  • Monitors volume of business and related labour requirement forecast
  • Ensures service and kitchen areas meet standard for cleanliness, proper set up, sufficient supplies and equipment
  • Monitors food quality, portion control and provides feedback to culinary team
  • Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
  • Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all customers
  • Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
  • Ensures staff is effective and well trained and deviation from service procedures is corrected through on the job training.
  • Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
  • Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
  • Develop own knowledge and skills to grow as a business partner and leader
  • Ensuring department operates at the highest level of productivity.
Qualification

  • Bachelor


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