Inbound Call Center Officers

2 weeks ago


Singapore PERSOLKELLY Singapore Full time
  • Attend to incoming hotline calls from customers
  • Conduct phone interviews and manage respondents' queries
  • Ensure highest level of customer experience
  • Data entry and administrative work
  • Status update report to supervisor
  • Handle escalated cases and follow up with respective respondents until resolved
  • Conduct data verification of completed cases to ensure accuracy and reliability of data
  • Met daily and weekly KPI
  • Contract Period: Yearly renewable contract
  • Office: Clarke Quay and Novena

Job Requirements:

  • Singaporean only
  • At least 1 year of working experience in customer service or call centre environment
  • Excellent customer service skills
  • Focus on quality and customer service

Should you be interested in this position, please contact Neo at 9xxxxxxx ) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• EA Personnel No: R
• EA Personnel Name: Neo Shou Qi



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