Head (Organisational Excellence)

1 week ago

Singapore PAS People's Association Full time

Develops, and implements organisational excellence initiatives in PA to build capacity and culture for transformation and change, to improve PA's effectiveness for the long-term.


ORGANISATIONAL EXCELLENCE

  • Supports development and delivery of change and transformation efforts for PA.
  • Supports the Transformation/Change Team (Culture Steering Committee) in the development and coordination of its roles and responsibilities, and respective initiatives.
  • Supports Organisational Health Checks in strategic cycles, including the Public Service Employee Engagement Survey.
Culture and Communications

  • Supports the growth and development of the Unit QSMs to enable them to effectively promote service excellence at their work units.
  • Implements initiatives to promote service excellence culture where staff are motivated and encouraged to exemplify the PA iCARE (Innovate, Collaborate, Anticipate, Reach Out, Empathise) Service Principles; and PA CLIAT (Care, Learn/Innovate, Align, Teamwork) Culture Patterns in alignment with public service principles.
  • Prepares effective communications content (service stories, service briefing guides and key service messages for fortnightly enewsletter and learning tools) to support and align organisation towards desired service excellence behaviours and culture.
  • Organises quarterly visits to Community Centres/Clubs and Integrated Community Hubs (iCARE Visits) to show appreciation and provide better support to frontline staff.
Capability

  • Implements Service Competency Framework (training roadmap, milestone programmes, elearning) and promotes continuous learning and agility, and innovation, to increase the competency levels of staff.
  • Manages, develops and builds the skillsets of the Unit Quality Service Managers (QSMs) in PA.
  • Organises engagement platforms such as Community of Practices, Learning Journeys and Service Workshops to enhance staff's foundational competence in service excellence, learning and innovation.
  • Plans, develops and administers the PA and Nationallevel Awards submissions to promote and recognises organisational excellence and innovation efforts, in collaboration with stakeholder divisions.

ADMINISTRATIVE DUTIES

  • Prepares/drafts concepts, presentation slides, communication messages, articles, tender documents and other administration requirements to support the Division.
  • Organises meetings and focus group discussions with stakeholders, and takes notes of meetings, when required.

OTHER DUTIES
Other ad-hoc duties not covered under main responsibilities and duties:

  • Represents the Division in inter-divisional and inter-agency committees.
  • Organises Divisional workplan and teambonding sessions.

  • Head of Organisation

    1 month ago

    Singapore CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Full time

    Roles & ResponsibilitiesSummary of the Position:Under direct Chief Operating Officer supervision, Organisation department supports the business lines and operations in their development projects by implementing the right organisation, processes, systems and guidelines to meet their requirements and strategic objectives.As Head of Organisation, he/she will...

  • Head of Organisation

    4 weeks ago

    Singapore CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Full time

    Roles & ResponsibilitiesSummary of the Position:Under direct Chief Operating Officer supervision, Organisation department supports the business lines and operations in their development projects by implementing the right organisation, processes, systems and guidelines to meet their requirements and strategic objectives.As Head of Organisation, he/she will...

  • Executive Organisation Excellence Manager

    1 week ago

    Singapore URA Urban Redevelopment Authority Full time

    [What the role is]Organisation Excellence Manager (Service Excellence)You will be a key member of the Organisation Excellence (OE) Department, responsible for ensuring that URA continues to be an innovative, adaptive and responsive organisation in planning and facilitating Singapore's physical development to sustain growth and a high quality living...

  • Business Excellence Head

    1 month ago

    Singapore SEMBCORP SOLAR SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPURPOSE AND SCOPEOver the last 5 years, Sembcorp Solar Singapore Pte Ltd has rapidly grown to be the largest solar developer in Singapore, now operating multiple types of solar systems at more than 1500 locations. The Head of Business Excellence role is to drive business excellence and grow organizational capability to enable us to...

  • Global Head, Operational Excellence

    4 weeks ago

    Singapore Charterhouse Partnership Singapore Full time

        Heading the entire global group operational excellence establishment, you will manage the following: · Oversee the group’s strategic operational excellence initiatives and programs. · Program management, Change management, undertake scoping and evaluation of new initiatives, defining overall considerations, and provide recommendation. · Acts as a...

  • Global Head, Operational Excellence

    2 months ago

    Singapore Charterhouse Partnership Singapore Full time

        Heading the entire global group operational excellence establishment, you will manage the following: · Oversee the group’s strategic operational excellence initiatives and programs. · Program management, Change management, undertake scoping and evaluation of new initiatives, defining overall considerations, and provide recommendation. · Acts as a...

  • Business Excellence Head

    1 week ago

    Central Singapore Sembcorp Industries Full time

    Singapore, Central, Singapore Job Function N.A. Department Business Excellence Job posted on Apr 26, 2024 Employee Group Permanent Experience range (Years) 0 N.A.PURPOSE AND SCOPEOver the last 5 years, Sembcorp Solar Singapore Pte Ltd has rapidly grown to be the largest solar developer in Singapore, now operating multiple types of solar systems at more than...

  • Senior Executive/Assistant Manager, Planning

    4 weeks ago

    Singapore Rainbow Centre, Singapore Full time

    Roles & ResponsibilitiesThe Planning and Organisational Excellence (POE) team supports the Executive Director with initiating, orchestrating and executing strategicpriorities, ensuring that these initiatives are coordinated, operationalised and reinforced in a cohesive way and monitored for impact.To this end, POE team interacts with staff from a wide...

  • Senior Executive/Assistant Manager, Planning

    1 month ago

    Singapore Rainbow Centre, Singapore Full time

    Roles & ResponsibilitiesThe Planning and Organisational Excellence (POE) team supports the Executive Director with initiating, orchestrating and executing strategicpriorities, ensuring that these initiatives are coordinated, operationalised and reinforced in a cohesive way and monitored for impact.To this end, POE team interacts with staff from a wide...

  • Organisation Development

    2 months ago

    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised...

  • Organisation Development

    2 months ago

    Singapore Care Corner Full time

    : As the needs of our service users evolve, Care Corner constantly looks for new ways to enhance the effectiveness of our services. Our Innovation Squad is an in-house team that works in close collaboration with our business groups to design and build services and digital products for social impact. You will be working closely with a Design Lead, Tech Lead...

  • Organisation Development

    4 weeks ago

    Singapore Care Corner Full time

    : As the needs of our service users evolve, Care Corner constantly looks for new ways to enhance the effectiveness of our services. Our Innovation Squad is an in-house team that works in close collaboration with our business groups to design and build services and digital products for social impact. You will be working closely with a Design Lead, Tech Lead...

  • Organisation Development

    4 weeks ago

    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised...

  • Head of Commercial Excellence, Apac

    1 week ago

    Singapore PageExecutive Full time

    Elevate your career with a leading firm in Pharmaceuticals and MedTech Be a key player in a team of industryleading professionalsAbout Our Client:Become part of a renowned Pharmaceuticals and MedTech Industry leader. Our client is actively seeking a dynamic Head of Commercial Excellence to spearhead the newly established function in APAC, encompassing...

  • Organisation Development Lead

    3 months ago

    Singapore CARE CORNER SINGAPORE LTD Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these...

  • Organisation Development Lead

    2 months ago

    Singapore CARE CORNER SINGAPORE LTD Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised...

  • Organisation Development Lead

    4 weeks ago

    Singapore CARE CORNER SINGAPORE LTD Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised...

  • Organisation Development Lead

    4 weeks ago

    Singapore CARE CORNER SINGAPORE LTD Full time

    COMPANY DESCRIPTION Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these...

  • Assistant Director Organisation Development and

    1 week ago

    Singapore LIBERTE HR SERVICES PTE. LTD. Full time

    Allkin Singapore (formerly known as AMKFSC Community Services) is a community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families...

  • Global Head of Operational Excellence and Supply

    1 week ago

    Singapore Alcott Global Full time

    Alcott Global is retained by a leading Medical Device company to search for a Global Head of Operational Excellence and Supply Chain Transformation. The role is based in Switzerland Europe.OverviewThis is a critical leadership role where you will be responsible for leading the development and implementation of a comprehensive Operational Excellence (OpEx)...