Operations Analyst, Payments

2 weeks ago


Singapore TD Bank Full time

Work Location:
Singapore, Singapore

Hours:
40

Line of Business:
Personal & Commercial Banking

Pay Details:

Job Description:

TD Bank Group


Headquartered in Toronto, Canada, with approximately 95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD).

TD offers a full range of financial products and services to over 26 million customers worldwide through three key business lines:

  • Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
  • U.S. Retail including TD Bank, America's Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD's investment in Schwab
  • Wholesale Banking including TD Securities
TD had CDN$1.9 trillion in assets on July 31, 2023.

TD also ranks among the world's leading online financial services firms, with more than 16 million active online and mobile customers.

The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".


In Singapore, TD operates as The Toronto-Dominion Bank, Singapore Branch and Toronto Dominion (South East Asia) Limited, which are collectively known as "TD Singapore" since 1979.

The key business in Singapore is TD Securities which is part of Wholesale Banking.


Group Function Overview - Payments & Correspondent Banking Services (PCBS) is a rapidly evolving and dynamic place to work for highly motivated professionals looking to make an impact.

We are looking for individuals who will help us shape the Future of Payments and continue to build TD's presence and influence within the industry as a whole.

We balance over $5 Trillion worth of payments daily and process approximately 6 million transactions annually. The Operations team is a fast-paced multifaceted team operating 22 hours a day, 5 days a week providing outstanding service to the Bank's Internal Partners as well as other Global Financial Institutions

Team Overview

In Singapore, there are 3 components in PCBS:

Wire Payment Operation (CLS - Continuous Link Settlement) is responsible for the monitoring of TD SWIFT Gateway for not only Canada, but all TD Offices outside of Canada.

TD acts as a Third Party Clearer for Canadian (CAD) dollar Continuous Link Settlement (CLS) trades daily with Partner Banks.

This team will liaise daily with each global partner bank while providing world class customer service representing TD.

In addition, this team is also responsible for the review of all wire payments for Retail, Commercial, Wealth, Corporate and wholesale clients.


Message Filter Group is responsible of screening of SWIFT messages (both incoming and outgoing) against sanctions regulatory list and internal monitoring list.

The team will conduct investigation on all messages blocked by filter.

Key responsibilities:

  • Monitoring of SWIFT messages held by Sanction Screening platform and follow up with Sanction Screening Governance team to release the SWIFT messages timely
  • Support SWIFT Gateway operations and CLS / payments processing
  • Review the format of payments which do not qualify for straight through processing and provide recommendations on correct formatting to conform with SWIFT Standards as the end goal of increasing the rate of STP
  • Partner with others in the organization to advise on and support wire payments operations and the endtoend completion of wires with 100% accuracy
  • Investigate payments messages that have issues within the payment process and ensure all investigation are monitored, follow up and resolved
  • Process and perform verification for investigation cases with high accuracy and with mínimal supervision
  • Support the timely and accurate completion of business processes and procedures according to Service Level Agreement (SLA) requirements.
  • Report / escalate risk issues identified or process gaps
  • Assist in UAT, BCP testing and other adhoc projects
Job Requirements

  • Minimum 23+ years of professional and relevant experience
  • Strong understanding of SWIFT messages
  • Knowledge of international sanctions and compliance policies would be a plus
  • Proven customer service skills
  • Risk awareness and attention to details / meticulous and strong followup skills
  • Time management and ability to prioritize effectively based on risk / time criticality of the tasks required
  • Highly driven and ability to work under pressure in a time sensitive environment
  • Innovative mindset and ability to enhance processes to minimize risk and increase efficiency
  • Flexibility to work during public holidays (details to be discussed during interviews)
  • Working hours: 11am 7.30pm / 12pm 8.30pm
Who We Are


TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the w
  • Operations Analyst

    2 months ago


    Singapore Pontoon Asia Pacific Full time

    Title: Operations Analyst Duration: 9 Months Location: Singapore • Proven experience in payment operations or a similar role within the banking or financial services industry. • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. • Proficiency in data analysis tools such as Excel, SQL, or Python....

  • Operations Analyst

    4 weeks ago


    Singapore Pontoon Asia Pacific Full time

    Title: Operations Analyst Duration: 9 Months Location: Singapore • Proven experience in payment operations or a similar role within the banking or financial services industry. • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. • Proficiency in data analysis tools such as Excel, SQL, or Python....

  • Operations Analyst

    4 weeks ago


    Singapore SLEEK TECH (PTE. LTD.) Full time

    Roles & ResponsibilitiesAbout SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their...

  • Operations Analyst

    4 weeks ago


    Singapore SLEEK TECH (PTE. LTD.) Full time

    Roles & ResponsibilitiesAbout SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their...

  • Operations Analyst

    2 weeks ago


    Singapore Pontoon Asia Pacific Full time

    Title: Operations Analyst Duration: 9 Months Location: Singapore • Proven experience in payment operations or a similar role within the banking or financial services industry. • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights. • Proficiency in data analysis tools such as Excel, SQL, or Python....

  • Finance Manager

    4 weeks ago


    Singapore AMAZON PAYMENTS SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.Amazon seeks a Finance Business Partner/ Finance Manager to play a key...

  • Finance Manager

    2 months ago


    Singapore AMAZON PAYMENTS SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.Amazon seeks a Finance Business Partner/ Finance Manager to play a key...

  • Payment Ba

    2 weeks ago


    Singapore OX CONSULTANCY PTE. LTD. Full time

    Previously held role of Payment Business Analyst.Payments domain knowledge. Should be well aware of SWIFT, ISO Payment standards. Exposure to multi country rollout in APAC RegionKnowledge or experience in payment landscapeStrong knowledge of agile development experienceFlexible, likeable, well-presented and able to work well with others

  • Financial Analyst

    4 weeks ago


    Singapore SALT TALENT SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesSalt is looking to hire a Financial Analyst for the Social media client on a yearly renewable contract role. In this role you will identify any internal and external issues during invoice and payment process, working between teams to resolve issues.Job Scope: Support the team on Purchase Requests, Purchase Orders, and other...


  • Singapore CYS GLOBAL REMIT PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionIf you are seeking a fulfilling and challenging opportunity, come aboard and be a part of CYS Global Remit's team today. We actively seek those who have an endless desire to learn, and are resilient and detail-oriented.Hone your skills and build on your financial knowledge as a Junior Settlement Officer...


  • Singapore CYS GLOBAL REMIT PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionIf you are seeking a fulfilling and challenging opportunity, come aboard and be a part of CYS Global Remit’s team today. We actively seek those who have an endless desire to learn, and are resilient and detail-oriented.Hone your skills and build on your financial knowledge as a Junior Settlement Officer consistently. ...


  • Singapore Cigna Full time

    Quality Review and Audit Senior Analyst - Payment Integrity FWA (Regional APAC Team)Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply...


  • Singapore DOO PAYMENT SG PTE. LTD. Full time

    Roles & ResponsibilitiesDoo Group is an international Financial Institution and headquartered in Singapore.We are looking for a suitable candidate to fill the role of Payment Operations Manager for our Singapore office.Please submit a full and detail CV during application.CVs that are incomplete will not be considered.NOTE: JD is just a brief description of...


  • Singapore DOO PAYMENT SG PTE. LTD. Full time

    Roles & ResponsibilitiesDoo Group is an international Financial Institution and headquartered in Singapore.We are looking for a suitable candidate to fill the role of Payment Operations Manager for our Singapore office.Please submit a full and detail CV during application.CVs that are incomplete will not be considered.NOTE: JD is just a brief description of...

  • Supply Chain Analyst

    1 month ago


    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and...


  • Singapore MUFG BANK, LTD. SINGAPORE BRANCH Full time

    Responsibilities: Accurately process payments and posting entries on operating and investmentrelated expenses in a timely manner and in accordance with IRAS regulations, internal policies and guidelines. Handles Fixed Assets capitalisation & maintenance Yearly Software Tracking exercise Cost allocation [charge out to all divisions] and submit payment...

  • Operations Analyst

    2 weeks ago


    Singapore Robert Half Singapore Full time

    The CompanyOur client collaborates with a global Investment Management Group, in search of an Operation Analyst for a significant project. The position entails supporting the day-to-day collateral management activities of the Derivatives Business Management team.The RoleManage collateral valuation, margining, disputes, settlement, and interest...

  • Product Analyst

    2 weeks ago


    Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWe're looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient.As a Payment Operations Analyst, you'll be driving our...


  • Singapore HCL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities Business requirements (jointly with BU Specialist) Functional requirements (incl. input/output, data, security) Non-functional requirements Standard operating procedures, manuals and Release notesJob ResponsibilitiesRequirements Analysis & Elicitation Collaborate with BU Specialists to elicit and review...


  • Singapore HCL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities Business requirements (jointly with BU Specialist) Functional requirements (incl. input/output, data, security) Non-functional requirements Standard operating procedures, manuals and Release notesJob ResponsibilitiesRequirements Analysis & Elicitation Collaborate with BU Specialists to elicit and review...