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Operations Analyst

5 months ago

Singapore Pontoon Asia Pacific Full time

Title: Operations Analyst

Duration: 9 Months

Location: Singapore

• Proven experience in payment operations or a similar role within the banking or financial services industry.
• Strong analytical skills with the ability to interpret complex data sets and identify actionable insights.
• Proficiency in data analysis tools such as Excel, SQL, or Python.
• Experience with process improvement methodologies (e.g., Lean Six Sigma) is a plus.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Self-motivated and proactive attitude with a commitment to driving continuous improvement.
• Ability to thrive in a fast-paced and dynamic environment.
• Working knowledge of treasury and cash management services and related regulatory requirements
 

What you can expect
Seeking a proactive and analytical Operations Analyst to join our Payment Operations Team on a 9-month contract basis. The primary focus of this role is to support day-to-day payment operations while also driving initiatives to enhance efficiency, data-driven decision-making, and automation within the team. This role offers a unique opportunity to contribute to the transformation of payment operations through data-driven decision-making and automation initiatives. If you are passionate about optimizing processes and driving efficiency, we encourage you to apply.

What you will do
• Perform day-to-day payment operations tasks efficiently and accurately.
• Analyze operational processes and identify areas for improvement.
• Develop and implement data-driven strategies to optimize payment operations.
• Collaborate with cross-functional teams to streamline processes and enhance automation.
• Utilize data analysis tools and techniques to extract insights and improve operational performance.
• Assist in the development and implementation of automation solutions to increase efficiency and reduce manual effort.
• Generate regular reports and analysis to track key performance metrics and identify trends.
• Stay updated on industry trends and best practices in payment operations and automation.