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Business Operations Analyst

2 months ago

Singapore HUDSON RPO (SINGAPORE) PTE. LTD. Full time
Job Summary

We are seeking a highly skilled Business Operations Analyst to join our team at HUDSON RPO (SINGAPORE) PTE. LTD. The ideal candidate will have a strong background in life insurance operations and experience in handling projects and product features.

Key Responsibilities
  • Assist in the delivery and implementation of strategic initiatives and BAU enhancements requested by the business.
  • Lead discussions with the business to understand processes and document rules and enhancements needed.
  • Prepare and review business requirements to ensure they are comprehensive and meet business needs.
  • Evaluate alternative high-level solutions with Information Technology and make recommendations to users.
  • Conduct and review user requirements and be responsible for requirement sign off.
  • Collaborate and prioritize changes needed with other key stakeholders in the business requirements.
  • Contribute to overall planning and resources required, effective monitoring of project status and plans.
  • Provide requirements to Solution Analyst and Support Specialist.
  • Prepare and review training materials and updating SOP documents.
  • Actively seek continuous improvements in area of expertise.
Requirements
  • Able to adapt to dynamic environments and manage multiple stakeholders.
  • Diploma or bachelor's degree in insurance, Business, Computer Science or related discipline.
  • Working experience in life insurance operations and knowledge in both operation and system areas preferred.
  • Integral Life (Life 400/Asia AS400) background preferred.
  • Experience in handling projects and product features.
  • Ability to be proactive and self-motivated in fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills and good interpersonal skills.
  • Positive attitude and willingness to share and learn.
  • Ability to work under pressure with minimal guidance and is a team player.
About Us

Hudson RPO (Singapore) Pte. Ltd. is a leading recruitment process outsourcing company. We provide end-to-end recruitment solutions to our clients across various industries.