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Application Support Analyst
2 weeks ago
- Good technology exposure
- Growth opportunity
Our client helps enterprise organizations transform and improve IT productivity on a global scale.The end client where this headcount will be working for is the largest American information technology companies, alongside other Big Five corporations.
Job DescriptionKey responsibilities:
- Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up
- Communicate proactively and professionally with stakeholders and partners
- Identify opportunities for improvement and act on them
- Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
- Work proficiently with minimal daily guidance
- Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
- Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity
successful candidate must have:
- Strong technical skills and exceptional organizational skill
- Creative problem-solving abilities
- A proactive sense of curiosity
- OTM experience
- Atleast 6 years of relevant experience in a technical application support role working with Oracle Cloud/Oracle Fusion SCM or ERP
- Atleast 3 years of functional and technical support experience
- Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
- Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfilment, reverse logistics, etc.)
- Professional fluency in English required
- Creative and Innovative Workplace
- Opportunity to learn and grow
- Good work culture
Contact
Meenal Sharma (Lic No: R / EA no: 18C9065)
Quote job ref
JN
Phone number
Michael Page International Pte Ltd | Registration No N
Tell employers what skills you haveTroubleshooting
Oracle
ERP
Supply Chain
Unix
Administration
Information Technology
Inventory Management
SQL
Problem Management
Service Desk
Application Support
Java
Shipping
Technical Support
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