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Application Support Analyst
2 weeks ago
Location:
US - Remote - PST working hours required
Salary:
Competitive salary with performance bonus
About the Role:
Applied Value Technologies is seeking a
Application Support Analyst to assist in the delivery of our mission
Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the
Enterprise Products team is uniquely positioned to propel this work to the next level as the customer's needs act as the guiding compass, not the technology's limitations
About you:
We are looking for someone to:
- Communicate proactively and professionally with stakeholders and partners
- Identify opportunities for improvement and act on them
- Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
- Work proficiently with mínimal daily guidance
- Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
- Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity
We want someone who has:
- Strong technical skills and exceptional organizational skills
- High EQ communication skills
- A collaborative utility player mentality (low ego)
- Creative problemsolving abilities
- A proactive sense of curiosity
Some stuff you need:
- 3+ years of functional and technical support experience
- Handson experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
- Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.)
- Professional fluency in English required
A little bit about us:
We've got you covered:
- Competitive salary + performance bonus
- Unlimited paid leave
- Employerpaid healthcare for employees (medical, dental, vision)
- 100% paid parental leave up to 16 weeks
- Up to SGD 125 monthly Learning & development allowance
- Up to SGD 100 monthly Health & Wellness stipend
- Employee referral program
- Paid annual holidays
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