Support Customer Experience Manager

Support Customer Experience Manager Support Customer Experience Manager Customer Escalations Manager Req ID FY|COS|#5 Location(s) Singapore, Singapore; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity We are looking for the right person to join our Global Technical Support team to work closely with...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

Job DescriptionKPMG is dedicated to delivering exceptional B2B solutions and professional services to our clients. We pride ourselves on our commitment to customer satisfaction, innovation, and continuous improvement.Why Join Us: Opportunity to make a significant impact in shaping the customer experience and driving business growth in a dynamic and...

Description Vantage is looking for an ambitious, detail-oriented, resourceful Senior Manager, Customer Experience to establish and maintain customer relationships and promote customer satisfaction across the Asia Pacific region. You will be the interface for Vantage Customers to ensure that their needs are being met and will coordinate throughout all...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Join us as Analyst, Customer Experience! In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an...

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. "In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself." With this aspiration, trailblazer Ferry Porsche set the guiding...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

1. Responsibilities:Handle queries via live chat, email and hotlineDelivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationshipsOn-boarding customers by processing their applications and performing KYC checksExecution...

Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to...

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the...

Customer Experience Executive Job Responsibilities Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters. Communicate directly with clients and encourage trusting relationships. Perform product sales referral and participate in projects to improve workflow process and customer...

Get to know the businessGeneral Insurance is a leading provider of insurance products and services for commercialand personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers througha diversified, multichannel distribution network.About the...

Get to know the businessGeneral Insurance is a leading provider of insurance products and services for commercialand personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers througha diversified, multichannel distribution network.About the...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer...

Job Description: Job ObjectivesThe role of the Airline CSD is to collate and internally drive Airbus' Airline support and service strategy to ensure an aligned approach, and to assist other Business Units to achieve their objectives, whilst satisfying the Airline.In-line with the Global Account Management (GAM) concept, the Airline CSD leads the In-Service...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Job Description: Job ObjectivesThe role of the Airline CSD is to collate and internally drive Airbus' Airline support and service strategy to ensure an aligned approach, and to assist other Business Units to achieve their objectives, whilst satisfying the Airline.In-line with the Global Account Management (GAM) concept, the Airline CSD leads the In-Service...

ABOUT THE JOB We are looking for a Customer Support Engineer to join our Customer Support team. This individual will be responsible for working with our external customers to provide them with overall product/software support and resolve any other technical issues that may arise. The ideal candidate will be passionate about working with customers and...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore....