Technology Aspac Site Delivery Lead

2 weeks ago

Singapore Kenvue Full time

Technology ASPAC Site Delivery Lead W

Description
Johnson & Johnson is currently recruiting a Technology ASPAC Site Deliver Lead to support the New Consumer Health Company. This position is located in Singapore, or other ASPAC area.


Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years.

We embrace research and science bringing innovative ideas, products and services to advance the health and well-being of people.


With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets.

Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.


If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day.

Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.


The Johnson & Johnson Consumer Health Organization, the world's most comprehensive manufacturer of health care products, has been on an accelerated journey of digital transformation.

By leveraging the power of digital technologies and data, we aim to improve the lives of our patients, consumers, & employees and uniquely serve unmet needs.


Responsibilities:

  • Responsible for the delivery and support of local personal computing services, deskside support, enduser requests and related infrastructure services to a site, or multiple sites for NCHC.
  • Execute strategies to ensure the delivery of agreedupon service levels.
  • Partner with the Consumer Tech CTO organization and/or vendors to provide incatalog services cost effectively and with high quality.
  • Consult and work with onsite resources, Consumer Tech End User Services and Consumer Tech partners to resolve local service issues.
  • Responsible for the delivery of approved infrastructure products and services to Operating Companies at J&J site(s).
  • Ensure inscope local infrastructure services are delivered per current SOPs and approved OLAs/SLAs
  • Ensure that overall site operations are in good health and in compliance with all J&J corporate, Technical Services, and local site /Operating Company's standard operating procedures and processes through the use of Site Metrics, Compliance Checks and Reports.
  • Ensure local / site end user computing assets are standard and secure.
  • Understand and align to the Consumer Tech End User Services' goals and objectives, recommend process improvements, and propose cost savings or cost avoidance solutions
  • Execute required tasks for local, regional and/or global projects and activities undertaken by Technical Services in support of its mission as opportunities arise.
  • Act as Consumer Tech onsite point of contact as well as incident and service request escalation contact for End User Services partners, Consumer Tech and business clients as appropriate.

Qualifications

Education:

Experience and Skills:

  • 4+ years of relevant work experience
  • Demonstrated experience in end user services, customer experience (CX), user experience (UX) or specialization in IT End User Support / Desktop Management Environment related area.
  • Technical knowledge and experience with Microsoft O365 and collaboration products, virtual meeting tools, audio video equipment
  • Leadership skills with drive, innovation and strong sense of commitment and adaptive to change.
  • Excellent communication skills (oral, business writing, presenting and listening) in English and local language.
  • Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, serviceoriented manner.
  • Demonstrated ability to innovate and explain IT concepts to nonIT stakeholders.
  • Good team player with proven ability to partner across diverse audiences to influence decisions that improve the user experience.

Primary Location Asia Pacific-Singapore-Singapore-Singapore

Organization JNTL Consumer Health LLC

Job Function Operations (IT)

  • Site Delivery Sr. Manager

    2 weeks ago

    Singapore Kenvue Full time

    Site Delivery Sr. Manager WDescriptionKenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for:Technology Services, Site Delivery Sr. ManagerThis position reports into the ASPAC Technology Services Lead and will be based in Singapore.Who we areAt Kenvue, we believe there is extraordinary power in everyday care. Built on...

  • Director, Regulatory Policy, Aspac

    2 weeks ago

    Singapore Johnson & Johnson Full time

    Johnson & Johnson is recruiting for a Director, Regulatory Affairs Policy, located in Singapore.Serves as the Johnson & Johnson MedTech Regulatory Affairs policy leader monitoring the Asia-Pacific regulatory landscape to craft regulatory requirements and opportunities. Communicates multifaceted regulatory information to and collaborates with the Global...

  • Technology Delivery Lead

    2 weeks ago

    Singapore Prudential plc Full time

    Technology Delivery LeadPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

  • Lead/senior Manager, Finance Business Partner

    2 weeks ago

    Singapore Delivery Hero Full time

    About the opportunityWe are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct...

  • Client Delivery Lead, Media, Entertainment

    2 days ago

    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • SVP, Technology Delivery Lead

    2 weeks ago

    Singapore Mizuho Bank Full time

    Company Profile JOIN OUR DYNAMIC CORPORATE BANKING TECHNOLOGY TEAM AS A COMPLIANCE TECHNOLOGY DELIVERY LEAD, SPECIALIZING IN COMPLIANCE AND REGULATORY TECHNOLOGY. THIS ROLE INVITES INDIVIDUALS WITH A UNIQUE BLEND OF TECHNOLOGICAL PROFICIENCY AND DEEP EXPERTISE IN REGULATORY AND COMPLIANCE PROCESSES. AS A KEY PLAYER, YOU WILL CONTRIBUTE TO THE DESIGN...

  • Aspac Microsoft Azure Alliance Lead, Senior Manager

    2 weeks ago

    Singapore KPMG - Singapore Full time

    Role LocationSingaporeASPAC Regional TeamAs part of the regional team you will play an integral role in helping firms meet our collective Trust and Growth ambition, promoting consistency and collaboration, so that KPMG Inspires Confidence and Empowers Change for our clients and talent. This role presents an exciting opportunity to build relationships with...

  • SVP, Technology Delivery Lead

    1 month ago

    Singapore Mizuho Bank Full time

    Company Profile JOIN OUR DYNAMIC CORPORATE BANKING TECHNOLOGY TEAM AS A COMPLIANCE TECHNOLOGY DELIVERY LEAD, SPECIALIZING IN COMPLIANCE AND REGULATORY TECHNOLOGY. THIS ROLE INVITES INDIVIDUALS WITH A UNIQUE BLEND OF TECHNOLOGICAL PROFICIENCY AND DEEP EXPERTISE IN REGULATORY AND COMPLIANCE PROCESSES. AS A KEY PLAYER, YOU WILL CONTRIBUTE TO THE DESIGN...

  • Client Delivery Lead, MET

    3 weeks ago

    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...

  • Engagement Delivery Lead

    2 weeks ago

    Singapore Cognizant Technology Solutions Full time

    Responsibilities: Lead the design and implementation of banking IT initiatives, driving efficiency and automation. Manage program and project delivery, ensuring alignment with strategic goals. Oversee product development lifecycle and provide technical assistance and IT support. Utilize Agile (SCRUM) methodologies to facilitate team selforganization and...

  • Delivery Lead

    2 weeks ago

    Singapore PERSOLKELLY Singapore Full time

    Responsibilities: Ensure that the delivery teams' purpose and objectives are clear and linked to the broader vision, strategy and customer roadmap. Translate business objectives into streams of work, aligning technology and business strategy. Utilizing either agile or waterfall project management methods Work closely with Project Managers and other leaders...

  • Client Delivery Lead, MET

    1 month ago

    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Capability Lead for Site Characterisation

    2 weeks ago

    Singapore Jacobs Full time

    Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people...

  • Growth and Engagement Lead

    2 weeks ago

    Singapore BP SINGAPORE PTE. LIMITED Full time

    The business-led innovation team (Vista) within bp Trading & Shipping (T&S) business is set up with the mission to help future-proof the organization.We set out to answer 3 questions:- how can technologies today solve yesterday's problems faced by T&S- how can technologies of tomorrow give us a commercial competitive edge, today- what do we need to...

  • Manager / Senior Manager, CRM Lifecycle

    2 weeks ago

    Singapore Delivery Hero Full time

    About the opportunityResponsibilities: Own and implement endtoend customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. Analyze campaign performance...

  • Relationship Manager

    2 weeks ago

    Singapore KPMG - Singapore Full time

    Role LocationOpen to accommodate the role in any of the following locations - Singapore, Malaysia, Vietnam/Cambodia, JapanAbout the teamThe mandate of Global L&D and Digital HR is to develop and execute a global learning strategy in partnership with both global and member firm leadership that builds the capabilities needed to achieve KPMG's business...

  • Software Engineer Trainee, Backend

    2 weeks ago

    Singapore Delivery Hero Full time

    About the opportunityPowerUp SG Tech Traineeship, BackendWe are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to...

  • IT Delivery Lead

    2 weeks ago

    Singapore Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Regional Vice President

    2 weeks ago

    Singapore Hyatt Hub ASPAC Full time

    SummaryRole Summary**RVP S&M, South East Asia, is responsible for the sub region's total revenue generation, brand integrity, clarity, loyalty and development. The position strategically coordinates the detailed planning and execution of the sub-regional S&M Team and the ASPAC Commercial Services team in order to maximize Brand Value, Revenue per available...

  • Technology Delivery Manager

    2 weeks ago

    Singapore SAKSOFT PTE LIMITED Full time

    Experience: 10+ YearsRole: Technology Delivery ManagerResponsibilities: Participate in endtoend projects for system implementation of MLS system Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards Analyse user requirements and convert...