IT Delivery Lead

2 weeks ago

Singapore Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement
Hybrid

About Manulife
Manulife is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

The opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily.

We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.


Key Responsibilities

  • Execute Bancassurance digital delivery roadmap, manage and prioritize both strategic planning and tactical response
  • Assist Banca business in strategic technical direction on Singapore Bancassurance digital roadmap
  • Lead discussions on digital, product, and technology requirements
  • Handle business and technical projects from initiation to implementation using Agile methodology and Manulife's Continuous Delivery Framework (CDF)
  • Collaborate with stakeholders and product owners for project prioritization, sprints planning, release roadmap, estimation of resources and costs, and implementation of initiatives and product launches
  • Coordinate resources, prepare project teams for kickoff, control project scope and mitigate risks
  • Identify business objectives and provide solution recommendations
  • Ensure projects align with budget, schedule, business objectives, and architectural target endstate design
  • Manage project scope from inception to closure, oversee implementation schedules and budgets
  • Identify and mitigate project issues and risks, coordinate resolutions with clear communication
  • Ensure consultants, vendors and other stakeholders adhere to standards
  • Provide regular updates and progress reports to the project team, stakeholders, and management
  • Ensure costeffective delivery processes
  • Nurture a collaborative environment, coach and grow team, ensure technology strategy alignments

How will you create impact?

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • Excellent organizational, facilitation, team leadership, stakeholder management and problemsolving skills
  • Solid understanding of Agile methodologies and team management
  • Prior Insurance project management or delivery experience
  • Experience in delivering largescale and complex projects
  • Selfmotivated, strategic and forwardthinking
  • Strong leadership skills to manage teams, liaise with stakeholders, and deliver on strategic priority
  • Proficiency in project planning and progress monitoring, including budget and milestone control
  • Lead the delivery teams, provide technical support and participate in Change Advisory Board and/or change control process
  • Ability to solve problems creatively, build contingency plans, and handle stressful situations professionally
  • Coordinate incidents, problem and crisis management, along with production support and incident management teams

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong worklife balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Valuesfirst culture
We lead with our Values every day and bring them to life together.

  • Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

  • Continuous innovation
We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environme

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