APJ Lead for Training and Certification

2 weeks ago


Singapur, Singapore Databricks Full time

The Databricks Learning and Enablement team is dedicated to training Data and AI professionals within customer organizations to utilize Databricks effectively and drive customer success. We are seeking a Regional Leader to oversee our Training organization. In this role, you will manage a regional team skilled in delivering learning solutions tailored to meet certification and upskilling requirements.

You will collaborate with various stakeholders in Sales, Field Engineering, and Professional Services to ensure customer onboarding and ongoing talent development needs are met. Your focus will be on aligning training initiatives with business objectives and driving revenue in the local market. By offering a mix of free and paid training options, your team will facilitate training bookings and ensure customer success through skill development and certification attainment. The Learning and Enablement team plays a pivotal role in driving customer adoption and success at Databricks. Through your leadership, customers in your region will have access to tailored training services that promote Databricks adoption and drive customer satisfaction.



The impact you will have:
  • Develop, lead, and empower a regional team of skilled Regional Training Leads focused on customer success through upskilling and talent development.
  • Collaborate with regional Go-To-Market teams to design enablement strategies aligned with customer needs.
  • Work with global training teams to ensure seamless execution of training plans.
  • Provide regular reports and guide field teams on training revenue expectations.
  • Act as a voice of the customer for regional enablement teams.
What we look for:
  • 7 - 10 years experience in Customer and/or Partner Regional/Global technology education, preferably in a leadership role overseeing enablement specialists across diverse customer segments.
  • Comprehensive training experience, including elements such as business development, content creation, and certification programs.
  • Technical proficiency to understand training curriculum and certifications, guide customers, and support team members in a coaching capacity.
  • Experience in managing customer success or business development activities.
  • Enthusiasm for developing regional enablement teams and collaborating with field and sales stakeholders.
Benefits
  • Private medical, dental, and optical coverage
  • Life, accident, disability, and critical illness insurance
  • Equity awards
  • Enhanced parental leave policies
  • Fitness and home office reimbursement
  • Annual career development fund
  • Business travel insurance
  • Mental wellness resources
  • Employee referral bonus program


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