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Area Executive
4 months ago
Job DescriptionManage operations for 2 outlets to ensure seamless functioning and enhance customer satisfaction.Inspire and guide team members to meet targets, increase sales, and ensure profitability. Uphold operational standards and SOPs. Maintain excellent quality, service, and cleanliness standards.Key Responsibilities:
- Revenue & Cost Management
- Analyze monthly P&L for performance enhancement
- Plan and manage outlet inventory levels
- Oversee product receiving, checking, and storage processes
- Control labor costs and schedule staff efficiently
- Implement measures for cost control and waste reduction
- Manage petty cash and sales transactions accurately
- Handle administrative tasks and submit records promptly
- Conduct monthly stock checks
- Quality Control
- Perform regular QSC audits
- Ensure product quality and service excellence
- Marketing & Promotion
- Coordinate and execute promotions effectively
- Human Resource & Trainings
- Enforce discipline and maintain staff morale
- Recruit, train, and appraise staff performance
- Provide guidance, training, and payroll approval
- Identify training needs and onboard new staff
- Others
- Assist in setting up new outlets
- Diploma in Business / Retail Management (F&B background preferred)
- Experience in supervisory roles and team management
- Strong team player with effective communication skills
- Excellent organization and time management abilities
- Capable of working independently
- Available to start work immediately or on short notice
- Store Operations
- Quality Control
- Housekeeping
- Inventory Management
- Cost Management
- Team Building
- Customer Service
- Performance Appraisal
- Staff Scheduling
- Independent Work
- Staff Training