Ecommerce Operations Executive
1 week ago
Responsibilities:
- Responsible for daytoday operations of the company's ecommerce sites on various marketplaces and online platform (Shopee/Qoo10) as well as website enhancements
- Manage product listings effectively and optimizing existing product listings according to platform requirements
- Evaluate and optimise ecommerce experience for customers, including but not limited to order tracking, product review, product recommendations and order packaging.
- Ensure all ecommerce orders are fulfilled and customer queries, feedback and complaints being managed in a timely manner
- Ensure stock availability and accuracy across all platforms
- Assist the marketing team in building, planning and implementation of online marketing campaigns
- Manage and coordinate ecommerce campaigns by tracking activities between internal team and external stakeholders to ensure all deliverables are on schedule.
- Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
- BA or equivalent degree in Business, Ecommerce, Marketing, Communications or related field
- Good command of English (Preferably Chinese as well)
- Familiarity with Shopee/Qoo10 seller centre
- Ability to multitask with good time management
- Proactive, independent, meticulous and team player
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