Ecommerce Operations Executive

1 week ago


Singapore THESEAFOODCOMPANY PTE. LTD. Full time

Responsibilities:

  • Responsible for daytoday operations of the company's ecommerce sites on various marketplaces and online platform (Shopee/Qoo10) as well as website enhancements
  • Manage product listings effectively and optimizing existing product listings according to platform requirements
  • Evaluate and optimise ecommerce experience for customers, including but not limited to order tracking, product review, product recommendations and order packaging.
  • Ensure all ecommerce orders are fulfilled and customer queries, feedback and complaints being managed in a timely manner
  • Ensure stock availability and accuracy across all platforms
  • Assist the marketing team in building, planning and implementation of online marketing campaigns
  • Manage and coordinate ecommerce campaigns by tracking activities between internal team and external stakeholders to ensure all deliverables are on schedule.
  • Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
Job Requirements

  • BA or equivalent degree in Business, Ecommerce, Marketing, Communications or related field
  • Good command of English (Preferably Chinese as well)
  • Familiarity with Shopee/Qoo10 seller centre
  • Ability to multitask with good time management
  • Proactive, independent, meticulous and team player


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