Ecommerce Operations Manager
1 week ago
promotion, product launches, product listing, campaign follow up etc
- Managing a team of ecommerce specialists including web designers,
- Managing and growing an online store with multiple departments,
fulfillment, and IT
- Determining which products will be most successful based on
- Managing all aspects of the company's ecommerce business
- EDI or API integrations, new item setup, ongoing error handling &
- Assist to develop and implement demand generation plans to grow
- Liaise with Designer Team on artwork requirements and monitor
- Responsible for stock inventory accuracy and to address any
- Assist Customer Relations department on product knowledge
- Generate analysis and sales reports on regular basis
- Logistic coordination when required
- Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations
- Other duties as assigned
Skills:
Inventory management
Customer service
Data analysis
Communication
Operations managers
Requirements:
Degree or above
5 + years of relevant work experience; within a similar
eCommerce role
Management experience in operations, preferable in Grocery
retail, including positions of leadership.
1- 3 years of experience in working with or developing
eCommerce operations systems.
1 -3 years experience working across eCommerce project
launches and managing project roll-outs
computer programming languages, website design and coding in
Python, PHP, Linux,
Effective interpersonal and communications skills (verbal and
written)
Proficient in Excel, PowerPoint
Strong analytical skill
Identify with companys corporate culture and obey the
company's arrangements;
Demonstrated ability to work in a fast-paced, "self-starter"
environment.
Team player with a positive 'can-do' attitude.
Energetic and enthusiastic - has a sense of urgency.
Ability to multi-task and meet simultaneous tight deadlines.
Has the ability to thrive in a challenging environment where
priorities often change.
Passionate about the customer and all elements of the customer
experience.
Flexibility to manage a business that can operate 24/7/365
A desire to continually learn, improve and go the extra mile
An attitude of accountability and excellence.
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