Manager Product Monitoring and Technical Support

2 weeks ago


Singapore Porsche Asia Pacific Full time

Tasks

  • Provide daily, general technical & diagnostic support, as well as technical parts support to all importers within the Asia Pacific region
  • Manage quality field analysis, monitor and evaluate technical vehicle quality, in close collaboration with headquarters/ technical competence centre/ R&D
  • Support the markets in vehicle diagnostics and fault finding, related to Internal Combustion Engine Vehicles (ICE), Plug-In Hybrid Electrical Vehicles (PHEV), and Battery Electrical Vehicles (BEV), as well as special tools, workshop equipment and Porsche After Sales IT systems
  • Oversee the High-Voltage/Li-Ion Battery repair concept, incl. working on live systems (High Voltage Expert), training and preparing markets for introduction of Battery Electric Vehicles
  • Supervise body and paint shop assessments, incl. training management and further development of the body repair business in the Asia Pacific region
  • Manage and organise regional technical conferences as well as support the After Sales team in various projects and assignments

Requirements:

  • Certified Master Technician, Porsche experience would be an advantage
  • Certified High-Voltage Technician on Plug-In Hybrid technology (PHEV) & Battery Electrical Vehicles (BEV)
  • Excellent overall understanding of automotive technology, diagnostics and repair
  • At least 5 years automotive retail background (Service operational experience)
  • Proficiency in MS Office
  • Well versed in organization, presentation, English language (written and spoken), communication, and reporting skills
  • Displays reliability, ability to work independently and leadership skills
  • Willingness to work in a multicultural environment and to travel on a flexible schedule depending on business needs


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