Head of Customer Service

Responsibilities: Provide personalized service over the telephone to customer in call centre on credit card and banking products. Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner. Identify crosssell opportunity during customer's interaction. Consistently...

Roles & ResponsibilitiesJob MandateThe Customers Service Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service...

Roles & ResponsibilitiesJob MandateThe Customers Service Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service...

Responsibilities:Championing and implementing digitalization and self-help capabilities (i.e., Chatbot, Talkbot, RPA and any future servicing portal) at customer service touch points to achieve Next Generation servicing and Leading Customer Experience.Uphold the responsibilities in Compliant Management and deliver Fair Dealing Outcome in resolving customers'...

Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

What the role is As a Customer Service Executive in the Student Placement and Services Division, you will work with a team of customer service professionals to resolve customers' queries and deliver a positive customer experience.What you will be working on Understand customers' needs, provide complete and relevant information, and resolve customers' queries...

Responsibilities Marketing of new borrowing accounts for Business Loans to grow its portfolio of corporate clients and loan assets Assist Business Head in leading Business Loans to achieve the allocated KPIs in terms of loans outstanding, income and NPL ratio Spearhead marketing of the bank's products and services to large and midcap corporations (including...

Responsibilities Marketing of new borrowing accounts for Business Loans to grow its portfolio of corporate clients and loan assets Assist Business Head in leading Business Loans to achieve the allocated KPIs in terms of loans outstanding, income and NPL ratio Spearhead marketing of the bank’s products and services to large and mid-cap corporations...

Responsibilities Marketing of new borrowing accounts for Business Loans to grow its portfolio of corporate clients and loan assets Assist Business Head in leading Business Loans to achieve the allocated KPIs in terms of loans outstanding, income and NPL ratio Spearhead marketing of the bank’s products and services to large and mid-cap corporations...

To head and lead the Customer Service Dept To build, establish, maintain and improve relationship with customers Improve customer service experiences, enhance and facilitate steady growth in businesses To liaise and coordinate with overseas agents, customers, suppliers/contractors and operations team on air, sea, project and drop shipments. Take ownership of...

Responsibilities Direct reporting to Head of Sales (Consumer Division) Lead, mentor, and motivate the customer service team to achieve performance targets and deliver exceptional service. Conduct regular coaching and team meetings to communicate goals, share updates, and address any concerns and feedback. Handle escalated customer enquiries and feedback,...

Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...

Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...

Head (Engineering Services):Date:20-Feb-2023Location: Singapore, SGCompany:ST Engineering GroupResponsibilities: Provide engineering services and technical assistance to other departments. Ensure the technical competency of the engineering services and cater to the changing needs of the customers. Ensure the approved work processes are practiced and reviewed...

Roles & ResponsibilitiesTransport Allowance, Phone Allowance, Performance Bonus, High CommissionJob Responsibilities: Initiate contact with existing customers via phone calls, emails, and other communication channels to introduce our brand, products, and services. Develop and maintain strong relationships with customers by understanding their needs,...

COMPANY DESCRIPTIONWe aim to become the world's best engineering based comprehensive service company.Hyundai Global Service Tech Singapore branch is a member of Hyundai Heavy Industries Group and is a global service company that provides total services related to ships and power generation. The Singapore branch is in charge of ship repair services in East...

Shape the future of Technology Policy in Asia as Head of Client Services - APAC at Access Partnership. Drive impact, build key relationships, and guide strategic solutions.:We usually respond within three daysHead of Client Services - APACWho we are:Access Partnership makes innovative technology work for the world.We're tech optimists who believe that...

Investment Company of the People's Republic of China (Singapore) Pte Ltd (中国华新投资有限公司) is a fully owned subsidiary of the People's Bank of China , which acts as the Central Bank **in the People's Republic of China. Our Company manages a part of foreign exchange reserve within the scope authorized by the People's Bank of China, undertakes...

You will be part of the Philanthropic Strategy and Innovation team in Community Chest to reshape donor experience. You will help to develop Customer Experience (CX) strategy, generate CX insights and facilitate CX adoption. The role requires creative thinking and excellent communication and change management skills, along with the ability to analyse...

Job Description: Assist Department Head to manage daily operations of the department. Responsible for the infrastructure planning, construction and management of the branch's IT server cluster, network and security prevention and control Responsible for the bank's emergency and disaster recovery infrastructure and system construction Responsible for the...