Executive, Channel Management

2 weeks ago


Singapore PacificLight Power Pte Ltd Full time

EXECUTIVE, CHANNEL MANAGEMENT:

Responsibilities:

  • Management of channels for both the B2B (Commercial & Industrial) and B2C (Residential) markets.
  • Establish and reinforce work and order management processes with channels.
  • Provide support to channel agents to identify and drive sales acquisitions.
  • Training and guidance to channels and channel agents.
  • Preparation of channel reports, including and not limited to performance and commission reports.
  • Liaison with both internal and external stakeholders in the management and participation of campaign activations.
  • Proactively access, clarify and align channels' needs with respect to contractual agreements.
  • Monitor cases by customer service team to ensure prompt followups and closure of cases.
  • Ad hoc system testing.

Requirements:

  • Possess a Degree in Business or equivalent. (Diploma holders will be considered for an Officer position)
  • A team player with good interpersonal and communication skills, achievement orientated and results driven.
  • Selfmotivated, independent with good initiative.
  • Possess good presentation, negotiation skills and influencing skills.
  • Able to deal with quick turnarounds when required.
  • Minimum 1 to 3 years of relevant experience is preferred.

Other:

  • 5day work week.
  • Adhoc weekend duties required.

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