Regional IT Service Manager

2 weeks ago


Singapore SAGL CONSULTING PTE. LTD. Full time

Overview:

Responsibilities:

  • Drive growth of regional products, aligning strategies with business objectives.
  • Lead digital transformation through the P2P initiative, reshaping services into productoriented models.
  • Identify and assess the feasibility of transforming departmental services into productoriented setups.
  • Implement standards and guidelines for product lifecycle management.
  • Formulate brand strategies and conduct business development assessments.
  • Manage product budgets, analyze costs, and identify optimization opportunities.
  • Take ownership of incoming demands and guide them through the process.
  • Conduct regular review meetings and follow up on outstanding demands.
  • Provide crossfunctional support for operational stability.

Qualifications:

  • 510 years of product and service management experience.
  • Experience in the IT industry and service management.
  • Strong understanding of Agile methodologies and digital infrastructure.
  • Proficiency in the ServiceNow tool.
This role demands strong leadership skills, strategic thinking, and the ability to drive organizational change towards digital transformation.

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