Sales & Marketing Manager

2 weeks ago


Scotts Road, Singapore Les Amis Holdings Pte Ltd Full time

Delivery Processes & Systems

  • Manage, maintain, update and improve concept's Ecommerce site (Website & Atlas).
  • Manage, improve and maintain logistics for delivery and ecommerce sites.
  • Track buyer behavior to improve online purchasing experience.
  • Preparing product description tags, updating Tarte's menu for menu changes.

Social Media

  • Manage all aspects of day to day social media management with a focus on product sales, delivery, partnerships and events.
  • Working with the operations team to take photos of new products, behind the scenes, events, partnerships, and menus for social media.
  • Suggest and copywrite captions for daytoday posts with a focus on product awareness and sales
  • Manage direct messages and funnel them to the correct team member to address, this may cover topics like general enquiries, items available, order details, reservations and feedback.
  • Suggest and copy write content for sales or product focused eDMs, coordinate with the creative and marketing team for publication.
  • Spell check all product names and assist with product naming.

Sales Responsibilities

  • Manage all key corporate accounts / develop new business with corporate clients.
  • Enhance branding and brand awareness through sales, events and partnerships. Ensure brand identity guidelines across all outlets and areas of sales and events communications are adhered to.
  • Develop and maintain a high level of product and service knowledge to facilitate the explanation of our product range to potential and existing clients.
  • Work closely with the Concept in Charge and kitchen team to produce exclusive menus and products.
  • Able to fit the client's budget and requirements.
  • To prepare quotations and presentation proposals for clients.
  • Work with Concept in charge of negotiating all contracts with prospective clients and returning clients' customers.
  • Assist in organizing photoshoots to ensure all products are represented on the eCommerce site.
  • Work with the Operations Manager to improve the eCommerce site with the aim of bettering the customer ordering experience (UX) to promote and maximize sales.
  • Work with Les Amis Group Marketing and Creative team to manage photoshoots, develop collaterals and packaging needed for Tarte.
  • Hosting and management of prospective clients or media at Tarte.

Events Responsibilities

  • Evaluating and critically analyzing all events following their planning, management and delivery, including seeking customer feedback.
  • Preparing proposals and decks for clients and maintaining wellorganized event records.
  • Liaising with clients from the beginning to the end, and also attending the event to ensure that it goes smoothly.
  • Responsible for all project and event budgets from the beginning to the end.
  • Establish and liaise with external partners, clients, vendors, suppliers, contractors, and partners needed for events or corporate sales matters.
  • Responsible for the satisfaction of corporate clients or customers by ensuring excellent customer service and quality delivery.
  • Building relationships (incl. engagement with Schools) and networking.
  • Developing good working relationships with partners and event organizers.
  • Maintaining working relationships with internal and external partners and holding these.
  • Relationships to deliver innovative and memorable events.
  • Represent Tarte, Chef Cheryl and Chef Kelly at events to ensure good brand standing.

Salary:
$4, $4,800.00 per month

Benefits:

  • Employee discount
  • Health insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

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