Sr. Partner Operations Lead, APJ Partner Management

2 weeks ago

Singapore Amazon Full time

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Would you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for a dynamic results oriented candidate to join as the Sr. Partner Operations lead as part of the APJ Partner Management Operations team.

As the Partner Operations Lead within Amazon Web Services (AWS), you will have the exciting opportunity to help shape and drive Operational Efficiency. You will be a key member ensuring the Partner leadership team has the necessary information to operate and execute efficiently.

Your broad responsibilities will include driving the rhythm of the business - including Monthly Business Reviews, Quarterly Business Reviews, yearly planning - and cadenced reporting and metrics. You will analyze initiatives and processes and provide recommendations for improvement. You will build scalable mechanisms to support business operations processes. In addition, this individual will be responsible for supporting the development of operational planning - requiring effective collaboration with multiple internal executive stakeholders, leveraging data from cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. This individual is a person who has a proven work ethic that drives the desired results.

Key job responsibilities

  • Be a business partner to leadership team, providing insights to help shape the strategy of the business, and strategic guidance in best practices of business operations influencing peers and cross functional teams.
  • Own and drive the Rhythm of the business, not limited to driving mechanisms, business reviews, cadences.
  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and insights.
  • Drive end to end goal process management, right from goal setting stage to execution and tracking.
  • Running processes aligned to day-to-day execution of the business as well as driving implementation of new tools and processes to continuously drive productivity improvement.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

Basic Qualifications

  • Bachelor's degree in Business, Economics, Statistics, Engineering or a related field
  • 10+ years of experience in Sales Support, Programs Ops or similar role in a corporate environment supporting a global hi-tech or global system integrator organization
  • Experience defining, refining and implementing sales operational processes, procedures and policies
  • Experience with Microsoft Office Suite, Salesforce and experience with use of data visualization platforms (e.g. Tableau, Quicksight, QlickView) required (extensive knowledge of Excel required)
  • Financial, analytical and communication skills; Experience in preparing and executing presentations of technical and business level data to both peers and leadership

Preferred Qualifications

  • Master's degree
  • Understanding of cloud economics and / or experience working with cloud services
  • Have directly supported or had ownership of a program or line of business
  • Experience developing insights across various areas of customer-related data: financial, product, and marketing. Proven problem solving skills, attention to detail, and exceptional organizational skills.
  • Ability to drive a project end-to-end, deal with ambiguity, and competing objectives in a fast paced environment

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