Lead Project Manager, Apac

1 week ago

Singapore Expedia Partner Solutions Full time

Lead Project Manager, APAC (Singapore Based)

Role Summary:

At Expedia Partner Solutions (EPS), we unlock the power of Expedia Group for thousands of partners around the world. Our mission is to fuel our partners' growth through our unparalleled technology, travel supply and support services.


The Lead Project Manager will report to the Director of Partner Connect, which enables business partnerships to connect with Expedia's travel platform through our global, industry-leading consulting and technical services.


You will be the sole representative for the team in the APAC region, acting as a lead across all the launch functions.

The main responsibilities of the Lead are to oversee all projects from a higher perspective and allocate team resources to meet business needs, optimising the Project Management processes.

As a member of the APAC leadership team, you'll be a link between the business and major stakeholders, driving transparency and strategic initiatives.

Expedia Partner Solution (EPS) are seeking an experienced and talented the APAC Launch Team Lead.

The APAC Launch Team Lead will report to the Director Partner:

Connect and be the sole representative for the team, in region, acting as a lead across all its launch functions.

The main responsibilities of the APAC Launch Team Lead are to see all projects from a higher perspective and allocate the team resource to meet business needs and, if required, optimize the project management process, and propose it to APAC leadership team.

The APAC Launch Team Lead will be a member of APAC leadership team and the link between the business and all the major teams within, driving transparency and acting as an escalating point for issues in region.

You will have good organisational skills and a keen eye for detail, whilst still being able to see the big picture.

You and your team will work across strategic initiatives providing expertise from the launch team being an advocate of the partners needs and the End-to-End processes.


What You'll Do:

Manage team:

  • Allocate the team resource to meet APAC Business needs
  • Ensure each Launch Manager works efficiently with each launch project
  • Mentor Individual Contributors by providing advice and recommendations based on own experience
  • Encourage and supports education and professional development of Individual Contributors
  • Guide Individual Contributors in the development of team and individual goals, providing regular and specific feedback and assessing individual and team performance
  • Promote collaboration among team members. Encourages others to cooperate and coordinate efforts

Collaboration across regions:

  • Assess Launch process for all projects and its current effectiveness and define new process based on assessment through working with the global team
  • Develop strategy and vision based on business goals, market opportunities, and product/technology approach, sizing, prioritizing, and creating alignment across the organization
  • Funnel all launch project results into APAC Leadership Team in a timely manner

Coordinate requests and resources:

  • Lead a shared project plan with each partner
  • Raise and Track resourcing/ feature requests across EPS
  • Liaise directly with 3rd party technology providers who are performing development work on behalf of the partner
  • Proactively identify and address any delays
  • Chair routine project meetings with internal and external stakeholders to track progress and ensure success

Schedule Workshops and Reviews:

  • Schedule kick off calls or workshops with the relevant internal teams and Partners organization
  • Run the site review process to assess compliance against the launch requirements and take appropriate action internally or with the partner

Ensure Visibility and Reporting:

  • Track the status of each partner and ensure that all teams understand where the partner is in the launch process documenting risks or issues related to the launch
  • Help manage the pipeline with the commercial representatives on when launches can take place and be prioritized
  • Generate Weekly Launch Status Report for the APAC region
  • Generate Monthly Launch Projects Schedule Analysis highlighting and addressing the points where delays occurring

Who You Are:

  • 8+ years of experience leading Project Management teams
  • Bachelor's or Master's and equivalent experience
  • PMP/PMI or Prince2 Practitioner Certification
  • Experience managing a geographically dispersed crossfunctional team
  • Experience in delivering results for executive stakeholders
  • Robust Project and Release Management experience
  • Track record of delivering positive client experiences
  • Good interpersonal skills and collaboration with both business and technical teams
  • Experience with Salesforce CRM, or a similar Cloud based CRM, is highly advantageous
  • Experience in Process Mapping is highly advantageous

About Expedia Group
2021 Expedia, Inc. All rights reserved. Trademarks and l

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