L3 Voice Ops Engineer

Key ResponsibilitiesWork within a team of L3 Dev & Support resources performing code fixes or work with vendors for the delivery and deployment of code fixes to meet business requirements on stability, performance & capacity in alignment with organization's business objectivesDefining and managing technical solution from design to code level, in close...

Our client is a renowned financial institution and they are looking for a Voice System Engineer to be part of their Global Unified Communications Team.Responsibilities: Develop and manage global voice, video, and AV communications and conferencing solutions Maintain and support AV equipment and rooms in key office locations Oversee backend infrastructure...

Roles & ResponsibilitiesQualifications:•Expert knowledge of Microsoft Teams, Teams Voice, SBC, CUCM v11.5/14x, CUC, UCCX, and Nice Recording NTR / NTR - X.•Advanced knowledge of LAN/WAN connections and network protocols.•At least 3 years' experience in MS Teams Direct Routing / Operator Connect, Teams Voice / SBC implementation or similar...

Perform daily health checks on Real-Time Communication (RTC) Voice systems. Provide onsite and remote support to RTC Voice users for various equipment including:Avaya Voice Devices and components Cisco Voice Devices and components Voice Gateways Phones, Headsets, and Webcams (installation) Mobile Voice Recording Systems (health checks) NICE NTR Voice...

Required Skills and Experience Strong technical expertise required in the following areas:Cisco (CUCM, UCCE/CVP) Connection and Voice related protocols (SIP, RTP/SRTP, SDP, MGCP, SCCP etc.) SIP/PSTN Design and Voice Gateway Configuration Detailed knowledge and understanding of telephony/UC protocols, H323, SIP, T38, TLS and Codecs NICE & Cloud Voice...

Required Skills and Experienceo Strong technical expertise required in the following areas:o Cisco – (CUCM, UCCE/CVP)o Connection and Voice related protocols (SIP, RTP/SRTP, SDP, MGCP, SCCP etc.)o SIP/PSTN Design and Voice Gateway Configurationo Detailed knowledge and understanding of telephony/UC protocols, H323, SIP, T38, TLS and Codecso NICE & Cloud...

Responsibilities: Prepare design specification schematics as per customer requirement and provide appropriate enterprise solutions for architecture. Coordinate with technicians and perform installation and migrations of various technology solutions within the voice network. Develop architecture plans for voice services and prepare appropriate budgets and...

Job Description:Roles & ResponsibilitiesResponsibilities: Manage post implementation support issues i.e fault call tickets Conduct post implementation review as part of quality process Participate in regular operations review meetings, including operational issues, tickets review etc. Conduct internal training as part of knowledge sharing Prepare...

SingaporeExperience:Skills: Minimum 3 years IT experience with 2 years supporting EVS equivalent services Primary role supporting Operations Microsoft Lync / Skype for Business / Enterprise Voice Solution Good to have knowledge: Audiocodes / SONUS SBC

Key Responsibilities: Experience in L3 support in a Production Support group in a high availability / mission critical environment. Strong team player. Flexible and being able to manage time effectively. Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with mínimal supervision.Strong understanding of...

Overview:LI-GB1The CCTech Voice OPS engineer will be based onsite in Singapore, supporting CCTech Voice initiatives and operational maintenance of voice system.Responsibilities Contact Center Voice Ops engineer for Asia Pacific. Responsible for the operations and support of Session Border Controllers, carrier technical support, voice backbone, CCTech VoIP...

Role: L3 Production SupportDuration : 12 Months ( renewable)Location: Singapore**Client: A global leader Technology**Description: Operational Resilience Engineering provides resilience measurement and monitoring for the firm's Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your...

Job Title: Data Operations EngineerKerry Consulting is seeking a Data Ops Engineer to join their team. If you're passionate about data systems and enjoy troubleshooting, this role might be a great fit for you.Assist in building and maintaining data systems and pipelinesPerform setup, installation, troubleshooting, and upgrades for commercial off-the-shelf...

This is a 12 months contract assigned to our clientWork Location: To be confirmedSalary Range : $4,000-$6,000Work Scope:This is a daily ops support role and expect to be phone support after working hours, 24/7Job Description:Extract Transform & LoadAct as software detectives, provide a dynamic service identifying and solving issues within multiplecomponents...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Sector:LMA Asia TechnologyContact: Samantha SimClient:LMALocation: SingaporeSalary: NegotiableExpiry Date: 16 April 2024Job Ref: BBBH436567_ Application Ops EngineerMain responsibilities Providing primary operational technical support and assist the functional support teams Improving complex operations (DRP, Migrations, Major maintenance etc.) Improving...

The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business.   Responsibilities: Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive...

The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business. Responsibilities:Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance. Rooster...

To act as a LAN/WAN specialist and participate in network solution design discussion withexternal support partners and internal technical teams. To provide governance overview to ensure the solution in line with the Bank networkinfrastructure and security standards and processes. Participate in large scale and complex network implementation initiatives to...