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Voice Engineer
3 months ago
Qualifications:
•Expert knowledge of Microsoft Teams, Teams Voice, SBC, CUCM v11.5/14x, CUC, UCCX, and Nice Recording NTR / NTR - X.
•Advanced knowledge of LAN/WAN connections and network protocols.
•At least 3 years' experience in MS Teams Direct Routing / Operator Connect, Teams Voice / SBC implementation or similar technologies.
•Good to have knowledge of Cisco Webex, Cisco Cube / SBC, and IPC System.
•Bachelor's degree in computer science, engineering, or related field, or equivalent work experience.
•Certifications in Cisco, Microsoft, or other relevant technologies are preferred.
•Excellent communication, collaboration, and problem-solving skills.
•Ability to work independently and as part of a team.
•Ability to work under pressure and meet deadlines.
Switches
WebEx
Ability To Work Independently
UC
Routing
Telephony
QoS
Avaya
IP
VoIP
Routers
Unified Communications
Technical Leadership
Technical Support