Banquet Leader

2 weeks ago


Singapore AM RECRUITMENT PTE. LTD. Full time

Job Summary:


As a Banquet Leader, you will play a pivotal role in coordinating and supervising banquet events, including weddings, conferences, and special occasions.

You will lead a team of banquet staff to deliver seamless service, exceed guest expectations, and contribute to the overall success of the hotel's banquet operations.


Responsibilities:

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Event Coordination:Coordinate banquet events from pre-event planning to post-event wrap-up, ensuring all details are executed flawlessly. Collaborate with event planners, clients, and internal departments to understand event requirements and expectations.
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Team Leadership:Supervise banquet staff, including servers, casual labours, and setup crew, providing guidance and support to ensure smooth operations. Assign duties, delegate tasks, and monitor performance to ensure high standards of service are maintained.
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Service Excellence:Lead by example in delivering exceptional service to guests, addressing their needs and concerns promptly and professionally.
Ensure that banquet staff adhere to service standards and protocols at all times.
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Setup and Presentation:Oversee the setup and arrangement of banquet rooms according to event specifications and hotel standards. Ensure that tables, chairs, linens, and décor are arranged in an aesthetically pleasing and functional manner.
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Food and Beverage Management:Coordinate with the kitchen and catering teams to ensure timely and accurate delivery of food and beverages. Monitor banquet service to maintain quality and presentation standards of food and drinks.
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Safety and Compliance:Enforce safety regulations and sanitation practices to ensure a safe and hygienic environment for guests and staff. Maintain compliance with all relevant health, safety, and liquor licensing regulations.
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Client Relations:Build and maintain positive relationships with clients, responding to inquiries, addressing concerns, and accommodating special requests. Solicit feedback from clients to continuously improve banquet services and offerings.

Qualifications:

  • Previous experience in banquet or event management, preferably in a hotel or hospitality setting.
  • Strong leadership and organizational skills, with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal abilities, with a focus on delivering outstanding customer service.
  • Knowledge of banquet operations, food and beverage service, and event planning processes.
  • Flexibility to work evenings, weekends, and holidays as required by the demands of the role.
  • Location: Orchard

Registration No:
R Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)
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