Online Payment Operations Intern

3 weeks ago


Singapore Razer USA Ltd. Full time
Joining Razer will place you on a global mission to revolutionize the way the world games.

Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents.

Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.


Job Responsibilities:

  • Assist in manage, review and respond to claims, disputes, chargebacks and retrieval requests within the strict deadlines stipulated by the card issuers and payment processors
  • Work closely with Razer's partners for finance related communications and invoicing needs
  • Cancel orders or stop shipments of identified fraudulent accounts
  • Investigate and provide swift resolution for payment and fraudrelated inquiries
  • Compile service reports for internal stakeholders when required
  • Work with Customer Advocacy on processing refunds and returning shipments, as needed
  • Assist in internal or external Payment and Fraud related UAT testing and validation

Pre-Requisites:

  • Bachelor degree and/or experience in sales, analytics, marketing or related fields preferred
  • Solid understanding of basic sales methods/techniqueExcellent organizational skills and time management abilities
  • Ability to make decisions and work with little supervision
  • Proficient with basic computer hardware and software (Word, Excel and PowerPoint)
  • Good oral and written skills
  • Resultsoriented and process driven, with high expectations of self and team
  • Collaborative mindset with strength in effectively receiving and communicating feedback
Are you game?

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