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Sales Support Engineer

4 months ago


Singapore Emerson Full time

Responsibilities:

  • Qualifies customers' requests for quotation to ensure that a quote will meet the customers' requirements.
  • Other responsibilities include but are not limited to:
  • Provides pre-sales and technical support to customers and distributors
  • Determines customer requirements and expectations in order to recommend specific products and solutions
  • Reviews more complex project specifications and perform valve, material selection, and actuator sizing. Including submission of any comments and deviations
  • Responds and provide information on product range, and prices and generate quotations in accordance with specifications/customer requirements
  • Recommends alternate products based on cost, availability, or specifications
  • Communicates with internal manufacturing locations for queries on costing, lead time, special requirements, etc.
  • Ensures customers' purchase orders are technically accurate as quoted and commercially verified before sending for order entry.
  • Provides guidance to less experienced team members in presales and technical supportrelated work.
  • Provides technical support and attends technical clarifications meeting with sales.
  • Supports department manager in driving continuous improvements by recommending opportunities for improvement in work processes.
  • Leads in special projects as assigned.
  • Ensures compliance with workplace safety rules, including but not limited to the usage of personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.

Job Requirements:

  • Degree in Mechanical, Chemical, Instrumentation & Control Engineering or equivalent.
  • Minimum 5 years of relevant work experience, preferably in Flow Control and/or Instrumentation Industry.
  • Ability and willingness to multitask and manage priorities.
  • Matured and independent with good judgment and a sense of urgency on priorities.
  • Excellent interpersonal and communication skills.
  • Excellent followup and analytical skills.
  • Ability to work in a fast pace environment, multitask, and manage priorities

WHY EMERSON

Our Commitment to Our People

Across the globe, we are united by a singular Purpose:_We drive innovation that makes the world healthier, safer, smarter, and more sustainable. _**
We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.

Our training programs focus on end-to-end development, from onboarding through senior leadership.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us**
Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values
and about Diversity, Equity & Inclusion at Emerson
.

ABOUT EMERSON

Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

We help customers in the world's most essential industries solve the biggest challenges of modern life.

Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization:_Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. _**
Our Causes - _Planet, Humanity, Champion, Inclusion and Future _
- shape, define and fuel Emerson's culture while inspiring our innovative spirit and driving our focus.

Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master's degree, you'll find opportunities with us. Join our team and start your journey today
**No calls or agencies please.