Channel Account Manager

2 weeks ago

Singapur, Singapore KnowBe4 Full time

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in Singapore, visit the following links.
Careers Page:
Glassdoor:

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.

Responsibilities:

Own and manage a large portfolio of established partnersConduct initial onboarding with assigned partnersSend regular marketing and communications to partner sales repsPerform brief product demos and partner portal walkthroughs to enable partnersPromote partners to attend partner portal walkthrough webinarsAssist partner adoption of KnowBe4 by adding reps to Partner PortalIncrease partner deal registrations through account mappingDirect partners to utilize tools and content in the Partner Portal and increase partner generated leadsClose Net New businessMaintain an accurate pipeline and forecastingMeet assigned targets for monthly sales volume requirements and objectives in assigned partner accountsSupport direct sales and customer success teams where needed to manage the overall partner relationshipEnsure partner compliance with partner agreementsMaintain accurate and thorough records in for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Qualifications:

High school diploma or GED requiredBachelor's Degree a plusFamiliarity with standard concepts, practices and procedures within the IT Security Field a plusExperience with Channel Sales preferredExperience with Gmail and Google DocsExperience with Salesforce preferredBahasa/Mandarin is a bonusHigh school diploma or GED requiredBachelor's Degree a plusFamiliarity with standard concepts, practices and procedures within the IT Security Field a plusExperience with Channel Sales preferredExperience with Gmail and Google DocsExperience with Salesforce preferred

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

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