Customer Service

Roles & ResponsibilitiesManage customer RFQProcess & confirm POs to customers (SO creation)Provide first level of support and customer serviceEscalate problems promptly and resolve customer queriesDeliver quality customer service via e-mail and phoneAcquire product knowledge to address customer queriesHandle customer queries, service requests, and ad-hoc...

Ensure all service and repairs comply with manufacturers' guidelines and protocols. Authorize pick-up/delivery and courtesy car services as needed. Investigate and respond to customer letters/feedback with the team. Support CSA in addressing customer questions and complaints, and authorize goodwill requests within the LOA. Contact all customers within 3 to 5...

Roles & ResponsibilitiesOne of our reputable multinational company clients in the logistics sector (at Jurong East) is seeking a Customer Service (Sea Freight) Assistant.Job Scope:Liaising with customers/overseas agentsHandling import/export declarationBooking with carriersArranging trucking/transportMaintaining strong customer...

Job DescriptionThe successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers. Key...

Our Client:Automotive5 Days (Required to work on weekends)AlexandraUp to $2700 Basic + VBResponsibilities:Greet customers as they arrive and offer assistanceIdentify customer requirements and guide them to relevant staffHandle phone inquiries and complains, schedule appointments, and manage messagesCompile showroom reports and update lead recordsAssist with...

Roles & ResponsibilitiesJob ResponsibilitiesOrder Processing- Maximizes customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements. This to maximize customer service level and sales. Resolve Customer Complaints- Ensures efficient customer...

Roles & ResponsibilitiesJob Responsibilities Order Processing- Maximizes customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements. This to maximize customer service level and sales. Resolve Customer Complaints- Ensures efficient customer...

The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

Title: Advisor, Customer Service Job ID: Location: Land - 31 Corporation Road, SG Description: The primary responsibility of a Customer Service Advisor is to answer customer enquiries and resolve customer issues in an efficient and timely manner. This may include providing information about products and services, taking orders, processing...

Entity: Allianz Insurance Singapore This is a contract role. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving...

Roles & ResponsibilitiesResponsibilities: Serve as the primary point of contact for customers, addressing inquiries, concerns, and providing product/service information. Collaborate closely with the Sales and Marketing teams to understand customer needs and ensure alignment of services with customer expectations. Manage order processing, including order...

Roles & ResponsibilitiesWorking Environment: -- Flexible working hours.- Free refreshments in the office.Responsibilities:- Communicate with customers and overseas offices and keep the customer informed on shipment status- Prepare quotations and submit to customers- Understand customer requirements- Follow standard operating procedures- Achieve a positive...

We are seeking an experienced and results-driven Customer Service Manager to lead our customer service team; managing day-to-day operations to ensure service standard is maintaining. The Customer Service Manager ensures excellent service for both internal and external customers by implementing strategies to improve customer experience. The successful...

Customer Service Representative based in Singapore being a part of the Customer Service Organization for Southeast Asia. The role will support the team in Singapore and report to the Customer Service Manager for SEA & Australia. This position is crucial for our Customer Service Strategy.Main Responsibilities:Database Management: Updating the Customer...

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

**Customer Service Officer** (For Singaporeans)Working days 5daysWorking hours: (Mon- Fri) 8:30 to 6:30 pmLocation: Pasir PanjangJob requirements:Minimum diploma with relevant working experience• Ability to multi-task and manage priorities• Good communication and interpersonal skills combined with self-assurance and confidence.• Possess Class 3 driving...

Responsibilities:Provide excellent customer service and support in the supply chain industry. Handle customer inquiries, orders, and complaints in a timely and professional manner. Manage and maintain customer accounts, ensuring accurate and up-to-date information. Coordinate with internal teams to ensure smooth order processing and delivery. Proactively...

Customer Service Representative based in Singapore is a vital role within the Customer Service Organization for SEA. As a member of the team in Singapore, you will report to the CS Manager SEA & Australia, playing a crucial part in our Customer Service Strategy.Main Responsibilities:Database Management: Updating customer information in the database,...

Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...