Commercial Account Executive

2 weeks ago


Singapore Zendesk Full time
Job Description


We are seeking a high-performing Commercial Account Executive to join our
Greater China Region sales team,
based in Singapore, with a focus on key verticals of Retail, eCommerce, Financial Services, Manufacturing, Travel, High Tech and Media & Entertainment.

As a key member of Zendesk's sales team, you will provide sales leadership and creative direction to our key customers.

This is a chance to grow with our dynamic sales teams at Zendesk


As an Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing customer relationships.

You have a passion for building and maintaining broad relationships, developing and managing opportunities, and leading a team of extended resources within Zendesk.

You are a creative, out of the box thinker, able to articulate Zendesk's platform vision.

You can sell at the most strategic level and form a broad strategy for winning customer buy-in and be a trusted advisor.

You are also fun and love being part of a team that sells together

What you'll be doing

  • Build and Lead a highvolume sales pipeline
  • Work across teams with solution consultants, channel partners, marketing teams and business development to improve territory coverage
  • Become an authority on Zendesk's products and conduct discovery calls, presentations, and demos
  • Develop and manage relationships with prospects and accounts in your territory
  • Demonstrate and sell value to key customers within the accounts during fast paced as well as sophisticated sales cycles
  • Plan and execute on customer engagement and acquisition in the assigned territory
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
  • Exceed activity, pipeline, and revenue goals on a quarterly basis

Who we're looking for

  • Have at least 4 years of relevant SaaS software selling experience and a Bachelors degree or its equivalent
  • Experience selling to C-Level executives
  • Proven track record of success against quota at the commercial/enterprise level
  • Demonstrate high ethics, integrity and be selfmotivated
  • Exceptional verbal and written communication skills (English & Mandarin is preferred)
  • Ability to travel internationally 50% of the time, when international business travel is widely available

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace.

Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.


Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.

Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

We are an AA/EEO/Veterans/Disabled employer.

If you are based in the United States and would like more information about your EEO rights under the law, please click here.


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